Door Attendant

6 days ago


St Louis, Missouri, United States Marriott International, Inc Full time
Job Summary

We are seeking a highly skilled Door Attendant to join our team at Marriott International, Inc. As a Door Attendant, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.

Key Responsibilities:
  • Greet and escort guests to their rooms, ensuring a warm and welcoming arrival.
  • Open doors and assist guests/visitors entering and leaving the property, providing clear directions and information about property amenities and services.
  • Inform guests of local areas of interest and activities, enhancing their stay and creating memorable experiences.
  • Identify and explain room features to guests, ensuring they are comfortable and familiar with their surroundings.
  • Transport guest luggage to and from guest rooms and/or designated bell area, providing efficient and courteous service.
  • Assist with luggage storage and retrieval, ensuring guests' belongings are secure and easily accessible.
  • Assist guests/visitors in and out of vehicles, including assisting with loading/unloading luggage, ensuring a safe and convenient experience.
  • Supply guests with directions, providing clear and accurate information to enhance their stay.
  • Arrange transportation for guests/visitors, recording advance transportation requests as needed.
  • Communicate parking procedures to guests/visitors, ensuring a smooth and hassle-free experience.
Requirements:
  • High school diploma or equivalent required.
  • No related work experience necessary, but a positive attitude and excellent communication skills are essential.
  • Ability to work in a fast-paced environment, providing exceptional customer service to guests from diverse backgrounds.
  • Strong problem-solving skills, with the ability to think critically and resolve issues efficiently.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
  • Ability to lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and objects weighing in excess of 75 pounds with assistance.
  • Ability to move, lift, and carry objects in a variety of settings, including stairs and uneven surfaces.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • The chance to work with a global leader in the hospitality industry.


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