Senior Operations Leader

2 weeks ago


San Antonio, Texas, United States Amazon Full time

About Amazon:
At Amazon, we are committed to hiring individuals with military experience, including veterans, active reserve members, and military spouses, across a diverse range of roles.

Opportunity Overview:
We are seeking a seasoned Senior Operations Leader to oversee critical functions within our Fulfillment Centers. This position plays a vital role in managing either Inbound or Outbound operations, ensuring efficiency and excellence in service delivery.

Key Responsibilities:
- Lead and develop staffing strategies, schedules, and quality initiatives to align with Amazon's operational goals.
- Supervise a team of 10 to 20 managers, overseeing a department of up to 1000 employees in a fast-paced environment.
- Establish clear expectations for Operations Managers and Team Leaders, measuring performance through key metrics.
- Collaborate with management to implement corrective actions to meet departmental objectives.
- Foster a culture of continuous improvement by sharing best practices across all teams and shifts.

Operational Excellence:
- Maintain oversight of inventory management in a multi-product automated setting, ensuring stock accuracy.
- Drive initiatives to enhance operational processes and reduce costs while improving quality and efficiency.
- Regularly assess departmental goals and labor availability to optimize production outcomes.

Qualifications:
- Proven leadership experience in operations within manufacturing, production, or distribution sectors.
- Strong analytical skills with a track record of problem-solving in dynamic environments.
- Excellent communication abilities, both written and verbal, with a focus on team motivation and influence.

Preferred Skills:
- Familiarity with Six Sigma methodologies and Lean practices.
- Relevant qualifications in Operations, Engineering, or Logistics; an MBA is a plus.
- Proficiency in both German and English is advantageous.

Amazon is an equal opportunity employer, dedicated to fostering a diverse workforce that drives our success. We value your skills and experience, and we are committed to protecting your privacy and data security.



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