Customer Service Representative
2 weeks ago
Job Summary
As a Customer Service Representative at Wal-Mart Stores, Inc., you will play a vital role in ensuring our customers have a positive experience when visiting our stores. You will be the first point of contact for many customers, and your attitude, smile, and greeting will set the tone for their entire visit.
About the Role
As a Customer Service Representative, you will be responsible for providing exceptional customer service, answering customer questions, and assisting customers with their needs. You will also be required to work a variety of shifts, including evenings, weekends, and holidays.
Key Responsibilities
• Provide excellent customer service by greeting and thanking customers
• Answer customer questions and resolve issues in a timely and professional manner
• Assist customers with their needs, including scanning items, explaining prices, and bagging items properly
• Maintain a clean and organized workspace, including the sales floor, restrooms, and parking lot
• Work effectively in a fast-paced environment, juggling multiple tasks and responsibilities
• Maintain a positive attitude and provide excellent service in all weather conditions
What We Offer
As a Customer Service Representative at Wal-Mart Stores, Inc., you will receive competitive pay, performance-based incentive awards, and other great benefits, including health, financial, and paid time off benefits. You will also have the opportunity to advance your career and develop new skills through our training programs.
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