Senior Storage Administrator

6 days ago

Montgomery, Alabama, United States SMS Data Products Group Full time
Job Title: Senior Storage Administrator

We are seeking a highly skilled Senior Storage Administrator to join our team at SMS Data Products Group. As a key member of our infrastructure team, you will be responsible for designing, implementing, and maintaining our enterprise storage systems.

Key Responsibilities:
  • Implement and maintain enterprise SAN hardware, including EMC VNX, Dell Compellent, and fiber channel switches.
  • Support virtualization team infrastructure maintenance, storage vMotion, datastores, and tiering.
  • Assist with enterprise backup team strategies, systems, and tape library units.
  • Perform analytical, technical, and administrative work in the planning, design, and installation of new and existing storage systems.
  • Evaluate storage performance issues and storage requests for multiple local and remote data centers.
  • Pro-actively monitor storage service environments and establish system/service policies.
  • Responsible for shared 24x7 coverage of the storage and/or virtual infrastructure support.
  • Responsible for effective provisioning, installation/configuration, operation, and maintenance of enterprise-wide storage-related infrastructure, both production and disaster recovery.
  • Provide periodic reports of system status, including uptime, incident, and problems, open issues.
  • Respond to system faults, analyzing and correcting applications or errors to reestablish service.
  • Provide in-depth systems analysis, system administration, security, compliance, and maintenance of SAN equipment.
  • Assist in planning and performing strategic patching, system upgrades, software/firmware updates, and hardware diagnosis/repairs to SAN controllers, disk array enclosures, storage processors, controller processor blades, fabric configuration, fiber cables, fiber channel operating system, small form-factor pluggable (SFP), Block OE code, and other elements.
  • Able to audit, remediate, and maintain DISA Security Technical Implementation Guide (STIG) checklist documentation on supported systems using technical procedures, best practices, hardening guidance, vendor manuals, user guides, and runbooks.
  • Support provisional installation, configuration, operation, and maintenance of servers, systems hardware, software, and related infrastructure devices, such as KVMs, out-of-band management (OOBM) tools, integrated lights-out (ILO), iLO Amplifier, integrated Dell Remote Access Controller (iDRAC), or Open Managed Enterprise (OME) appliances.
  • Evaluate, recommend, and implement changes to existing/new technologies determined to be relevant in meeting both strategic and tactical plans.
  • Develop and/or implement technical solutions based on defined mission scope and using approved software tools, such as PuTTY, SecureCRT, Remote Desktop Protocol (RDP), NotePad++, etc.
  • Perform root cause analysis, recommend, and implement tactical and strategic solutions to problems.
  • Support day-to-day technical communication systems, alerts, and incident tickets in support of operations; open/track change requests and interact with external customers or vendors.
  • Candidate will oversee activities, including planning, researching, deploying, monitoring, upgrading, patching, and troubleshooting Splunk components spanning a large and complex environment.
  • Manage or assist the processes related to onboarding users/projects, configuration audits, building data models, summary data reports, basic Search Processing Language (SPL), advanced search analytics.
  • Communicate, manage expectations, eliminate gaps, and successfully interact with multiple external and internal 26th NOS team leads, administrators, analysts, users, customers, system owners, and management.
  • Guide customers in the use of strategic products through education and guidance, first-use and tuning assistance, problem-solving, and critical situation resolution.
Qualifications:
  • Must have a minimum of 5 years of SAN product experience.
  • Experience with one or many operating systems: Windows/UNIX/Linux/VMware-based products.
  • Solid knowledge of network protocols and technologies (TCP/IP, VLANs, DHCP, SSH, LDAPS, SCP).
  • Exposure to physical servers and/or virtualized environments, such as VMware vSpheres vCenter Server Appliance, ESXi hosts, virtual machines (VMs), SAN datastores, host bus adapters (HBA) fiber connectivity, and/or VM/Host distributed resource schedules (DRS) groups/rules.
  • Experience with networking, desktops/laptops, middleware, client/server software, Office products, server operating systems, virtualization, managing data, applications, websites, or database supporting a multi-site, multi-domain Windows forest.
  • Interact well with all levels of management across multiple teams consisting of Government civilians, contractors, and military personnel.
  • Self-motivated, self-starter, able to work autonomously and as part of a team, sharing knowledge to help others in a fast-paced cyber environment.
  • Thrive in fast-paced multi-task environment.
  • Ability to analyze, propose, and implement workflow and process improvements.
  • Good communication and interpersonal skills with the ability to follow policies and procedures.
  • Experience maintaining, overseeing, and troubleshooting computers and related peripheral equipment performing preventative maintenance in accordance with department policies.
  • Ability to lift, rack, and provision government-furnished equipment (GFE).
  • Must possess the ability to supervise a team administratively and technically.
  • Education/Certification(s): Technical degree, Associates, or bachelors degree in computer science/information systems, Science/Engineering/Math, or 2-4 years relevant experience in Information Technology preferably within system or application administration is acceptable.
  • Knowledge or experience with the following is a plus: Hyperconvergence software-centric hyper-converged infrastructure (HCI); blade servers; Nutanix AHV; Nutanix Prism; Hyper-V.
  • Knowledge or experience in any of the following is a plus: HTML5, PowerShell, Java, VMware PowerCLI, OVF Tool, or VIBs.
  • There are two required certifications for this position, which must be held prior to starting on the contract.
  • Requires one of the following DoD M Information Assurance Technical (IAT) Level II certification to begin on contract: CompTIA Security+ CE (Continuing Education), CompTIA Cybersecurity Analyst (CySA+) CE (Continuing Education), (ISC) Systems Security Certified Practitioner (SSCP), GIAC Global Industrial Cyber Security Professional (GICSP), GIAC Security Essentials Certification (GSEC), (ISC) Systems Security Certified Practitioner (SSCP).
  • Requires the following Computing Environment/Operating System (CE/OS) to begin on contract: Dell Certified Associate Information Storage and Management (DCA-ISM).
  • Clearance: Active DoD Secret required or ability to complete investigation process for an interim clearance. Ability to upgrade to Top Secret clearance preferred.

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