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Senior Account Manager
2 months ago
As a pivotal member of our team, the Account Director will serve as the primary liaison for our clients, ensuring effective communication and strategic alignment. This role demands a seasoned professional with extensive experience in the Ad/MarTech sector, capable of navigating the complexities of the industry while mentoring junior staff.
Key Responsibilities:
- Act as the main point of contact for clients, fostering strong relationships built on trust and strategic insight.
- Design and implement comprehensive strategies tailored to client needs.
- Stay informed on industry trends and share relevant insights with both teams and clients to enhance business outcomes.
- Manage multiple client accounts simultaneously, ensuring all deadlines are met without compromising quality.
- Collaborate with internal teams to establish and monitor client KPIs, ensuring alignment with business objectives.
- Work closely with portfolio leads to guarantee that all campaigns are executed within defined parameters, including budget and resource allocation.
- Contribute to financial oversight by managing profitability and highlighting any potential risks or budget adjustments.
- Develop innovative media and audience engagement strategies to elevate client visibility.
- Assist in identifying new business opportunities and contribute to the creation of impactful presentations for prospective clients.
- Provide mentorship and guidance to junior team members, fostering their professional growth.
- Collaborate with colleagues to promote the agency's mission and enhance its culture.
Qualifications:
The ideal candidate will possess:
- A minimum of 10 years of experience in public relations and marketing, with a strong focus on media relations and corporate communications.
- In-depth knowledge of the adtech/martech landscape and the ability to translate technical capabilities into compelling narratives.
- A proven track record of securing high-profile media coverage across various platforms.
- Experience in managing client campaigns and overseeing project timelines and deliverables.
- At least two years of experience as a strategic account lead, preferably with exposure to senior management.
- The ability to provide constructive feedback and insights to clients, even when opinions differ.
- Experience in leading and developing a team of public relations professionals.
What We Offer:
- Comprehensive benefits package.
- Flexible vacation and sick leave policies.
- 401k plan with company matching.
- Profit-sharing opportunities.
- Workplace flexibility.
- Paid parental leave for six months.
- Opportunities for professional development.
- Transit benefits and paid volunteer days.