Sales Operations Specialist

3 weeks ago


Lafayette, Louisiana, United States Mulhaupts Full time
Job Summary:

As a Sales Coordinator at Mulhaupts, you will play a crucial role in supporting our sales team by efficiently handling administrative tasks and ensuring smooth operations. Your responsibilities will include managing incoming inquiries and customer requests, preparing sales-related documents and presentations, and maintaining client databases and sales records. You will also collaborate closely with sales representatives to ensure timely follow-up with prospects and customers, providing exceptional customer service and contributing to achieving sales targets.

Key Responsibilities:
  • Engage with customers to understand their needs and preferences to assist with product selection and purchase decisions.
  • Ensure prompt and courteous responses to customer inquiries and concerns, and resolve issues efficiently to enhance customer satisfaction.
  • Enter sales transactions accurately into the company's database or CRM system and update customer profiles with relevant information and purchase history.
  • Prepare and maintain sales reports and summaries as needed.
  • Assist with inventory management.
Requirements:
  • Excellent verbal and written communication skills.
  • Excellent sales and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Ability to work well in an independent and team environment.


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