Field Service Technician

3 weeks ago


Burnsville, Minnesota, United States Trystar Inc Full time
Job Title: Field Service Technician

At Trystar Inc, we're seeking a highly skilled Field Service Technician to join our team. As a key member of our customer support team, you'll be responsible for providing top-notch service and support to our customers in the field.

Job Summary

We're looking for a motivated and detail-oriented individual with a strong background in electrical systems and maintenance. As a Field Service Technician, you'll be responsible for troubleshooting, maintaining, and repairing Trystar equipment at customer sites. You'll work closely with our customer technical assistance center to ensure seamless support and service delivery.

Key Responsibilities
  • Travel to customer sites to perform troubleshooting, maintenance, and repair activities on Trystar equipment
  • Support the Customer Technical Assistance Center with boots-on-the-ground field service support
  • Carry a toolkit sufficient for the majority of field service tasks
  • Respond to service requests, occasionally with limited notice
  • Maintain expert-level product knowledge and applications
  • Provide exceptional customer service and support
Requirements
  • Associate degree or equivalent training with electrical and electronic troubleshooting skills
  • Electrical and mechanical aptitude to perform real-time troubleshooting, maintenance, and repair
  • Electrical Safety knowledge and practice
  • Strong communication and customer relation skills
  • Ability to read and understand blueprints, one lines, and specification literature
  • Ability and willingness to work in various environments
  • Ability to use digital tools to respond to and document service requests
Preferred Qualifications
  • Experience 1+ years in electrical in the field and/or production environments
  • Electrical Master License or Bachelor's Degree
  • Understand principles of electricity, electrical/electronic components, transformers, rectifiers, solid-state devices, battery chargers, and methods used in testing electrical industrial equipment
  • Knowledge of hazards involved in working on or near energized equipment and proper safety precautions
What We Offer

As a Field Service Technician at Trystar Inc, you'll have the opportunity to work with a talented team, develop your skills and knowledge, and contribute to the success of our customers. We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development.



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