Diesel Technician
3 weeks ago
We are seeking a skilled Diesel Technician - Field Service to join our team at RDO Equipment Co. As a Diesel Technician - Field Service, you will be responsible for the effective repair of machinery and components at high levels of quality. Your work must be completed in a safe, professional, and timely manner. You will work under direct supervision and be responsible for diagnosing, inspecting, reconditioning, repairing, assembling, and servicing equipment with a primary focus on supporting our Wirtgen, Kleeman, Vogele, Hamm, and Leeboy products as assigned by the supervisor.
Key Responsibilities:
* Diagnose and repair equipment with a focus on quality and efficiency
* Document machine information and repairs completed on work orders, including parts and fluids used
* Maintain a clean work area and care for all shop tools, machines, and equipment
* Identify and communicate solutions for customer service opportunities in the dealership's area of responsibility
* Maintain technical and product knowledge on all equipment sold within the dealership's area of responsibility
* Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook
* Conduct yourself in the presence of customers and community so as to present a professional image of RDO Equipment Co.
* Proactively seek and participate in available company-sponsored training to develop and advance your knowledge base and skill set
* Participate in all company/location-driven communication efforts, including open book meetings, huddles, department meetings, and other related efforts
* Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service
* Perform all other duties as assigned by management in a professional and efficient manner.
Requirements:
* Excellent mechanical skills
* Trade-specific tooling, including hand and pneumatic tools
* Strong computer skills
* Excellent customer service skills
* Ability to assemble and perform maintenance functions on equipment
* Strong oral and written communication skills
* Strong organizational skills
* Graduation from a related diesel technology program preferred
* Ability to travel up to 75% and work weekends as required
* Medical card or ability to obtain a medical card is required, CDL preferred
* Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship
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