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Senior Patient Services Representative
2 months ago
OU Health is seeking a highly skilled and detail-oriented Senior Patient Services Representative to join our team. As a key member of our patient services team, you will be responsible for coordinating schedules, providing clerical assistance, and ensuring the smooth operation of our facility.
Key Responsibilities:- Scheduling: Schedule patient appointments, provide information about clinic operations, and obtain patient demographics.
- Check In/Check Out: Greet patients, accept payments, and ensure the resident and faculty signatures are on the encounter form and chart.
- Filing and Organization: Pull patient charts, copy medical records, and file patient charts.
- Referrals and Authorizations: Verify insurance eligibility, secure referrals, and collect proof of income.
- Miscellaneous: Dispense supplies, notify staff when supplies are low, and perform related work as required.
- 1.5 years of experience in customer service, including at least 6 months in a clinical environment.
- Good verbal and written communication skills, customer service skills, and proficiency with Microsoft Office tools.
OU Health is an equal opportunity employer offering a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and more. We value our employees and strive to create a work environment that promotes professional growth and development.
