Store Operations Associate
2 weeks ago
ABOUT THE BRAND:
Mashburn is a prominent apparel and lifestyle brand based in Atlanta, established in 2007 with a commitment to exceptional service. We create, produce, and sell a well-regarded range of menswear (Sid Mashburn) and womenswear (Ann Mashburn), alongside other distinguished brands.
Our vision is to become the premier omnichannel lifestyle destination, merging service with style, accessibility with luxury, and delivering the finest offerings in the market.
Our journey is ongoing, and we are excited about the vast growth opportunities that lie ahead.
POSITION SUMMARY:
As a Part-Time Store Operations Associate, you will play a crucial role in our Houston Store, serving as the backbone of our operations. Your contributions will directly influence our customer service excellence and sales growth by ensuring the accuracy, organization, and timely management of all inventory.
Utilizing your analytical skills and innovative thinking, you will address and resolve any inventory-related issues that arise. Your role will also involve upholding our brand standards, identifying process improvements, and supporting the overall growth of the store and its various channels.
KEY RESPONSIBILITIES:
Oversee the systematic processing of all incoming and outgoing merchandise:
- Manage Customer Merchandise Transfers and Direct Shipments
- Handle Current Product Replenishment and New Product Releases
- Facilitate Store-to-Store Product Reallocation
- Verify Inventory Transfers
- Oversee Backorder Management
- Adjust Inventory: Marked Out of Stock (MOS) and Return to Vendor (RTV)
- Ensure omni-channel order fulfillment from the store
- Maintain inventory integrity through regular cycle counts, variance investigations, and audits
- Verify daily returns
- Report stock levels (overages, deficits, end-of-season) to relevant teams
- Lead efficient sale preparation and end-of-sale processes
- Design and reorganize stock room layouts for improved efficiency
- Monitor and order necessary store supplies
- Provide general store support as needed
ESSENTIAL QUALIFICATIONS:
- Self-motivated with a problem-solving mindset and a willingness to tackle any task
- Ability to thrive in a fast-paced, dynamic environment
- Proactive approach with a focus on innovation and improvement
- Entrepreneurial spirit and enthusiasm for personal development
- Strong interpersonal skills for building cross-functional relationships
- Capability to execute processes in an organized and efficient manner
- Basic knowledge of menswear and womenswear fabrics, garment construction, and styling
- Flexible and positive attitude, able to perform under pressure
- Aptitude for identifying opportunities to enhance business and team morale
- Embodiment of our core values: Hopeful, Helpful, Hardworking, Nimble, Hospitable, and Humble.
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