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Retail Store Operations Manager

2 months ago


Houston, Texas, United States Burlington Full time

**About Burlington**

Burlington is a leading off-price retailer offering a wide range of products at discounted prices. We are committed to providing our customers with an exceptional shopping experience and a diverse selection of products.

**Job Summary**

We are seeking a highly motivated and experienced Retail Store Operations Manager to join our team. As a key member of our store leadership team, you will be responsible for supervising all store functions and associates, maximizing sales results, and promoting a safe and inclusive work environment.

**Key Responsibilities**

• Supervise all store functions and associates while in the role of Manager on Duty

• Maximize sales results through training, developing, and coaching of direct reports

• Promote safety for both our customers and associates by adhering to company guidelines

• Cultivate a diverse culture based on teamwork and collaboration

• Solve issues/concerns, making informed decisions, and supervising the front-end operations to ensure all customers are provided with exceptional, friendly, and professional customer service at all times

• Reinforce our company Asset Protection strategies to eliminate shortage

• Assist in recruiting, interviewing, and onboarding new associates

• Participate in weekly workload planning meetings

• Drive Community Relations participation through company programs and partnerships

• Coordinate meal and break periods and monitors schedule adherence

**Requirements**

• At least 1 year of supervisory experience within an off-price, big box or a specialty environment

• Strong interpersonal skills with a positive and engaging attitude

• Ability to work a full-time schedule including nights, weekends and holidays as required

• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time

**What We Offer**

We offer a competitive wage, flexible hours, and an associate discount. Our benefits package includes medical, dental, and vision coverage, including life and disability insurance. Full-time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan.

**Why Work for Burlington?**

We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together. Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day.