ServiceNow Technical Consultant

3 weeks ago


San Jose, California, United States Eateam Full time

Hiring for a ServiceNow Technical Consultant at Eateam. Estimated salary is around $120,000 - $180,000 per year. As a leading partner of ServiceNow, we are looking for an experienced professional to drive high-quality delivery of all aspects of solution development.

We require a minimum of 7 to 8 years of experience on the ITSM ServiceNow platform as a developer or functional consultant. You should have hands-on experience in writing process documents, process flows, user stories, and functional requirements specification documents for ITIL processes. Experience in leading large teams in functional and technical streams is also necessary.

The ideal candidate will have a strong analytical mindset, excellent communication skills, and the ability to meet client deadlines. If you're passionate about digital transformation and have a proven track record of success in implementing IT service management processes, we want to hear from you

  • Key Responsibilities:
  • Design and review business process and system-level changes as part of continual service improvement.
  • Provide design perspectives to process teams to maintain consistency, stability, and supportability of the solution and processes.
  • Assist in quality management reviews and ensure that all business and design requirements are met.


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