Expert Solution Strategist

3 weeks ago


San Diego, California, United States ServiceNow Full time
Overview

ServiceNow is a global market leader in innovative AI-enhanced technology, connecting people, systems, and processes to empower organizations. Our intelligent cloud-based platform brings transformative solutions to over 8,100 customers, including 85% of the Fortune 500.

Salary and Benefits

We offer a competitive salary range of $100,050 - $155,100, plus equity (when applicable), variable/incentive compensation and benefits. Health plans include flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan, and family leave programs.

Job Description

Solution Consultant Role: As a member of our Solution Consulting team, you will have a major impact on our future success by supporting the Healthcare Provider Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team.

This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. We are looking for candidates in the San Diego or Denver locations.

  • Support product sales as a technical and domain expert of a client-facing sales team.
  • Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs.
  • Answer product feature and technical questions from customers, channel partners, and ServiceNow colleagues.
  • Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement.
  • Provide feedback to product management about product enhancements that can address customer needs and guide additional value.
  • Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team.
  • Stay current on competitive analysis and market differentiation.
  • Support marketing events including executive briefings, conferences, user groups, and trade shows.
Required Skills and Qualifications

To be successful in this role, you must have:

  • 5+ years of pre-sales solution consulting or sales engineering experience.
  • Proficiency with the ServiceNow platform or technical expertise with cloud software solutions.
  • Experience working collaboratively with product management, product marketing, partners, and professional services.
  • Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence.
  • Willingness to travel.
Becoming Part of Our Team

We approach our distributed world of work with flexibility and trust. Work personas are categories assigned to ServiceNow employees depending on the nature of their work.



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