Current jobs related to Technical Support Specialist I - Farmington, Michigan - LSPedia Inc
-
Technical Support Specialist
3 weeks ago
Farmington, Michigan, United States Great Lakes Ace Hardware Full timeJob Title: Technical Support SpecialistThis position is located at Great Lakes Ace Hardware, a company committed to improving lives and communities through its vision of making tomorrow better than today. As a Technical Support Specialist, you will play a crucial role in fulfilling this vision by providing technical support, training, and direction to...
-
Technical Support Specialist
3 days ago
Farmington, Michigan, United States PACS Inc Full timePACS Inc is a leading provider of innovative healthcare solutions. We are seeking a skilled Technical Support Specialist to join our team.Job SummaryWe are looking for a dedicated and customer-focused professional to provide technical assistance to our internal employees. As a Technical Support Specialist, you will be the initial point of contact for our...
-
Technical Support Specialist
4 days ago
Farmington, Michigan, United States Stillman Law Office Full timeJob Summary:We are seeking a skilled Technical Support Specialist to join our IT team at Stillman Law Office. The successful candidate will provide first-line technical support for hardware, software, and network issues, troubleshoot desktop, printer, and peripheral device problems, and assist in the setup, configuration, and deployment of office equipment....
-
Technical Support Specialist
4 days ago
Farmington, Michigan, United States Cinter Career Services Full timeWe are seeking a highly skilled Technical Support Specialist to join our team at Cinter Career Services. As a key member of our IT Solutions branch, you will be responsible for delivering exceptional technical support in both English and Japanese to internal and external stakeholders.Your role will involve supporting customer inquiries, managing account...
-
Technical Support Specialist
7 days ago
Farmington Hills, Michigan, United States Cinter Career Full timeJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Cinter Career. As a Technical Support Specialist, you will be responsible for delivering exceptional technical support to internal and external stakeholders, ensuring effective communication and issue resolution across language...
-
Technical Support Specialist
4 days ago
Farmington, Michigan, United States PACS Inc Full timePACS Inc is elevating healthcare in the post-acute care space by delivering on our mission and values to create real change. By striving for the best while staying true to who we are, we're forging a bright future for post-acute care delivery and support across the nation.This means at PACS Inc you will have plenty of opportunities to engage in exciting work...
-
IT Technical Support Specialist
3 weeks ago
Farmington Hills, Michigan, United States Great Lakes Ace Hardware Full timeJob Title: Technical Support SpecialistDepartment: Information TechnologyReport To: Information Technology ManagerLocation: Support Center, Farmington Hills, MIJob Summary:As a Technical Support Specialist at Great Lakes Ace Hardware, you will play a critical role in providing technical support, training, and direction to end-users across all departments....
-
Senior Technical Support Specialist
2 weeks ago
Farmington Hills, Michigan, United States StaffBright Full timeJob Title: Technical Support SpecialistJob Summary:StaffBright is seeking a Technical Support Specialist to provide escalated support for customers and ensure issue resolution in a fast-paced environment. This role requires strong problem-solving skills and attention to detail.Key Responsibilities:Serve as the primary escalation point for complex customer...
-
Senior Technical Support Specialist
1 week ago
Farmington Hills, Michigan, United States StaffBright Full timeStaffBright is seeking a skilled Technical Support Specialist to provide escalated support for customers and ensure timely resolution in a fast-paced environment. This role requires strong problem-solving skills and attention to detail. The ideal candidate will be based within a commutable drive to Farmington Hills, MI.Key Responsibilities:Serving as the...
-
Technical Sales Specialist
4 days ago
Farmington, Michigan, United States Allied Instrumentation Full timeJob DescriptionAllied Instrumentation is seeking a skilled Technical Sales Specialist to support our customers' needs in the area. This full-time position offers highly competitive pay and a range of benefits, including company-paid short and long-term disability insurance and life insurance.The ideal candidate will have a passion for learning new skills and...
-
IT Support Specialist
3 days ago
Farmington, Michigan, United States Horizon Credit Union Full timeJob Summary:Hiring for an IT Support Specialist at Horizon Credit Union. The ideal candidate will have a strong background in Information Technology and excellent communication skills.Key Responsibilities:Provide technical support to users relating to hardware and software used by the Credit Union.Test, install, configure, maintain, inventory, and update...
-
Technical Applications Specialist
3 days ago
Farmington Hills, Michigan, United States NCW Full timeJob SummaryWe are seeking a skilled Technical Applications Specialist to join our team at NCW. As a Technical Applications Specialist, you will be responsible for applying application knowledge and technical support & training to help industrial customers solve their fluid system needs.Key ResponsibilitiesWork with customers to select, specify, and qualify...
-
Farmington, Michigan, United States Desktop & Depot Support Full timeJob DescriptionAre you looking to advance your IT career? We are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Farmington, Connecticut.This role involves providing workstation software break-fix support, IMAC – PC install, moves, adds, and changes, image loads, asset recovery, asset tagging,...
-
IT Support Specialist
2 months ago
Farmington, Michigan, United States Desktop & Depot Support Full timePosition OverviewAre you ready to elevate your career in Information Technology? We invite you to explore a rewarding opportunity in Desktop Support.Role Summary:Our organization is on the lookout for enthusiastic and career-oriented professionals to become part of our expanding Desktop Support team. This position involves collaborating with our esteemed...
-
Desktop Support Specialist
2 weeks ago
Farmington, Michigan, United States SysMind Tech Full timeJob SummaryAs a Desktop Support Specialist at SysMind Tech, you will be responsible for ensuring the provision of a service to clients by proactively identifying, investigating, and resolving technical incidents and problems. Your primary responsibility will be to restore service to clients by managing incidents to resolution. You will have good knowledge in...
-
Customer Support Specialist
2 weeks ago
Farmington, Michigan, United States TomTom Full timeAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our Digital Workplace team at TomTom. As a key member of our team, you will play a vital role in delivering exceptional customer experiences across our digital tools and platforms.Key ResponsibilitiesProvide timely and courteous support to end-users via various channels,...
-
Physical Therapist
1 week ago
Farmington, Michigan, United States i-Health Inc Full timeJob Summary:Viverant Physical Therapy, an operating division of Infinite Health Collaborative (i-Health), is seeking a highly skilled Physical Therapist to join our team. As a Physical Therapist, you will be responsible for delivering exceptional patient care while performing evaluations and developing treatment plans for a wide variety of outpatient...
-
Technical Analyst III
1 month ago
Farmington, Michigan, United States UConn Health Full timeJob Title: Technical Analyst IIIUConn Health is seeking a highly skilled Technical Analyst III to join our High Performance Computing (HPC) Department. As a key member of our team, you will be responsible for providing technical support and expertise to our clients, ensuring the smooth operation of our network and infrastructure systems.Key...
-
Electronics Engineer
3 weeks ago
Farmington, Michigan, United States North American Lighting Full timeElectronics Engineer - I Job DescriptionNorth American Lighting is seeking an Electronics Engineer - I to provide engineering, design, and development support for new product launches and development projects pertaining to electronics in exterior automotive lighting products.Key Responsibilities:Provide design, development, and production support regarding...
-
Electronics Engineer
7 days ago
Farmington, Michigan, United States North American Lighting Full timeElectronics Engineer - INorth American Lighting Inc., a leading manufacturer of exterior automotive lighting, is seeking an Electronics Engineer - I to join our team. As a key member of our engineering team, you will provide design, development, and production support for new product launches and development projects related to electronics in exterior...
Technical Support Specialist I
2 months ago
Join LSPedia Inc as a Technical Support Specialist Level 1, where you will serve as the initial point of contact for our clients, addressing their technical inquiries and challenges. This role emphasizes delivering outstanding customer service, diagnosing issues, and escalating concerns when necessary to guarantee client satisfaction.
Key Responsibilities:
- Deliver first-tier technical assistance to clients through various channels, ensuring prompt resolution of issues and maintaining a high standard of customer satisfaction.
- Identify and troubleshoot software, hardware, and network challenges related to our SaaS offerings, determining root causes and implementing effective solutions.
- Maintain comprehensive documentation of client interactions, incidents, and resolutions within our ticketing system, ensuring accuracy and detail.
- Refer complex or unresolved matters to higher-level support teams or relevant departments as needed.
- Engage with cross-functional teams to relay client feedback and insights, contributing to the ongoing enhancement of our products and services.
Qualifications:
- Associate or Bachelor's degree in Computer Science, Information Technology, or a related discipline.
- 1-2+ years of experience in technical support, customer service, or a comparable role.
- Strong analytical and problem-solving abilities, with a proven track record of effectively troubleshooting and resolving technical issues.
- Familiarity with operating systems, networking, and basic software troubleshooting methodologies.
- Knowledge of SaaS solutions, cloud technologies, and standard IT tools.
Preferred Skills:
- Experience in the supply chain, logistics, or compliance sectors.
- Proficiency in multiple languages.
- Exceptional communication and interpersonal skills, with a customer-focused approach and the ability to empathize with users.
Benefits:
- LSPedia offers a competitive salary and benefits package, including:
- Health, dental, and vision insurance
- Retirement savings plan with company match
- Paid time off
- Opportunities for professional development and growth
- A collaborative and supportive work environment
About LSPedia:
LSPedia is a global leader in software (SaaS) solutions, specializing in traceability, compliance, and supply chain management. We are dedicated to empowering the pharmaceutical, healthcare, and food industries. Recognized as a Top 50 Michigan Company and featured on INC's list of the fastest-growing companies in America, LSPedia is committed to innovation and excellence.
Our advanced software solutions have gained the trust of major organizations in the pharmaceutical and healthcare sectors. We pride ourselves on delivering unmatched traceability and compliance solutions that set new industry standards.
At LSPedia, we are driven by a passion for innovation and a commitment to excellence. We are looking for individuals who share our vision and enthusiasm to contribute to the ongoing success of our dynamic and growing company.
