Blood Collections Team Supervisor

7 days ago


Langhorne, Pennsylvania, United States American Red Cross Full time
About the Role

We are seeking a highly skilled and compassionate Blood Collections Team Supervisor to lead our blood collection team at our Donor Center. As a key member of our team, you will be responsible for ensuring that all donors have a positive and safe experience.

Key Responsibilities
  • Supervise and Train Blood Collection Staff: Provide guidance and support to our blood collection staff to ensure they are equipped to provide exceptional customer service and collect high-quality blood donations.
  • Drive Results and Serve Others: Lead by example and drive results by prioritizing tasks, managing time effectively, and maintaining a high level of respect for our staff and donors.
  • Connect with Donors: Take the time to personally connect with donors, listen to their stories, and help them understand the value of their donation.
  • Contribute to a Friendly and Fun Environment: Foster a positive and inclusive work environment that encourages teamwork and collaboration among staff members.
Requirements
  • Bachelor's Degree or Equivalent: A bachelor's degree in a related field or a combination of education and work experience (four to eight years) is required.
  • Supervisory Experience: A minimum of two years of supervisory or leadership experience is required.
  • Customer Service Experience: Proven customer service experience and effective verbal communication skills are essential.
  • Variable Schedule: Ability to work a variable schedule, including early mornings, late nights, weekends, and holidays.
  • Physical Requirements: Ability to lift, push, or pull heavy weights up and down ramps and stairs, good manual dexterity, and adapt to long, irregular hours and frequent schedule changes.
Preferred Qualifications
  • Prior Apheresis or Dialysis Experience: Prior experience in apheresis or dialysis is highly desirable.
  • Prior Leadership Experience: Prior leadership experience exceeding two years in a healthcare setting is preferred.
Benefits
  • Medical, Dental, and Vision Plans: Comprehensive medical, dental, and vision plans are offered to support your physical and mental well-being.
  • Health Spending Accounts and Flexible Spending Accounts: Access to health spending accounts and flexible spending accounts to help you manage your healthcare expenses.
  • PTO and Holidays: Generous paid time off (PTO) and 11 paid holidays, including six core holidays and five floating holidays.
  • 401K with Match: A 401K plan with a company match to help you save for your future.
  • Paid Family Leave: Paid family leave to support you during life's important moments.
  • Employee Assistance: Access to employee assistance programs to support your mental health and well-being.
  • Disability and Insurance: Short-term and long-term disability insurance to protect you and your loved ones.

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