Customer Experience Coordinator

2 weeks ago

Mentor, Ohio, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Experience Coordinator to join our team at Marshalls. As a key member of our store team, you will be responsible for promoting an excellent customer experience, leading by example, and maintaining a clean and organized store.

Key Responsibilities
  • Create a positive internal and external customer experience
  • Promote a culture of honesty and integrity; maintain confidentiality
  • Train and mentor Associates on front-end principles
  • Assign registers, support and respond to POS coverage needs, and coordinate breaks for all Associates
  • Address customer concerns and issues promptly, ensuring a positive customer experience
  • Ensure Associates execute tasks and activities according to store plan; prioritize as needed
  • Communicate accurately and effectively with management and Associates when setting and addressing priorities; provide progress updates
  • Provide and accept recognition and constructive feedback
  • Partner with Management on Associate training needs to increase effectiveness
  • Ensure adherence to all labor laws, policies, and procedures
  • Promote credit and loyalty programs
  • Support and participate in store shrink reduction goals and programs
  • Promote safety awareness and maintain a safe environment
Requirements
  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience
Benefits

Marshalls offers a comprehensive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

We are an equal opportunity employer and consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.

  • Retail Customer Experience Coordinator

    1 week ago

    Mentor, Ohio, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Experience Coordinator to join our team at Marshalls. As a key member of our store team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and maintaining a clean and organized store environment.Key ResponsibilitiesLead by...

  • Customer Experience Specialist

    2 weeks ago

    Mentor, Ohio, United States Huntington Bancshares, Inc. Full time

    Empowering Customers to Achieve Their Financial GoalsAt Huntington Bancshares, Inc., our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact customer...

  • Customer Experience Specialist

    2 weeks ago

    Mentor, Ohio, United States Huntington Bancshares, Inc. Full time

    Empowering Customers to Achieve Their Financial GoalsAt Huntington Bancshares, Inc., our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact customer...

  • Customer Care Coordinator

    1 month ago

    Mentor, Ohio, United States Qualigence Full time

    CUSTOMER SERVICE & LOGISTICSPosition Overview:The role is pivotal in delivering exceptional customer support to both internal stakeholders and external clients concerning product availability, pricing, order management, and timely delivery.Key Responsibilities:• Address customer inquiries regarding orders, pricing, and other service-related questions.•...

  • Sales Associate

    4 weeks ago

    Mentor, Ohio, United States Carter'sOshKosh Full time

    About UsCarter's/OshKosh is a leading North American apparel retailer, specializing in high-quality clothing for babies and young children. Our company values a welcoming and inclusive environment, where employees can grow and develop their skills.Job SummaryWe are seeking a Sales Associate to join our team. As a Sales Associate, you will be the first point...

  • Digital Innovation Lead: Customer Experience

    2 days ago

    Mentor, Ohio, United States Avery Dennison Full time

    Job DescriptionAvery Dennison is a global materials science and digital identification solutions company that provides a wide range of branding and information solutions. Our products and solutions include labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and...

  • Seasonal Sales Associate

    4 weeks ago

    Mentor, Ohio, United States Tailored Brands Inc Full time

    About the RoleWe are seeking a highly motivated and customer-focused Seasonal Sales Associate to join our team at Tailored Brands Inc. As a Seasonal Sales Associate, you will be responsible for delivering an exceptional customer experience across multiple business units within our store location.Key ResponsibilitiesEngage with customers to build...

  • Digital Innovation Lead: Customer Experience Transformation

    1 week ago

    Mentor, Ohio, United States Avery Dennison Full time

    About Avery DennisonA global materials science and digital identification solutions company, Avery Dennison Corporation (NYSE: AVY) provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers.Our...

  • Customer Service Representative

    4 weeks ago

    Mentor, Ohio, United States Carvana Full time

    Join Carvana's Team as a Customer Service RepresentativeAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for facilitating and coordinating the delivery of vehicles to and from customers, ensuring a seamless and enjoyable...

  • Customer Service Representative

    2 weeks ago

    Mentor, Ohio, United States Qualigence Full time

    Customer Service & LogisticsJob Summary:We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service & Logistics professional. As a key member of our team, you will be responsible for providing exceptional customer service to both internal and external customers, ensuring timely and accurate order processing, and...

  • Customer Service Liaison

    1 week ago

    Mentor, Ohio, United States Transcat Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at Transcat. As a key member of our operations team, you will play a critical role in ensuring seamless communication between our sales, operations, and customers.Key ResponsibilitiesProcess orders and requests in a timely and accurate manner,...

  • Service Coordination Specialist

    4 weeks ago

    Mentor, Ohio, United States Transcat Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Liaison to join our team at Transcat. As a key member of our operations team, you will play a critical role in ensuring seamless communication between our sales, operations, and customers.Key ResponsibilitiesOrder Processing and Management: Control order processing workflow...

  • Customer Service Associate

    2 weeks ago

    Mentor, Ohio, United States Addison Group Full time

    Customer Service RepresentativeJoin Addison Group as a Customer Service Representative and play a vital role in ensuring smooth operations by processing purchase orders, assisting customers with inquiries, and supporting internal and external sales teams.Key Responsibilities:Process purchase orders accurately, ensuring alignment with customer expectations...

  • Sales Development Coordinator

    5 days ago

    Mentor, Ohio, United States STERIS Full time

    Job Title: Sales Development CoordinatorAt STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.The RoleWe are seeking a highly skilled Sales Development Coordinator to provide Service and Equipment Sales support through the creation and delivery of...

  • Medical Office Coordinator

    4 weeks ago

    Mentor, Ohio, United States American Family Care Mentor Full time

    Job OverviewAmerican Family Care Mentor is seeking a highly organized and detail-oriented Medical Office Coordinator to join our team. As a Medical Office Coordinator, you will play a vital role in ensuring the smooth operation of our medical facilities.Key ResponsibilitiesPatient Registration and SchedulingVerify patient insurance and demographic...

  • Customer Service Liaison

    4 weeks ago

    Mentor, Ohio, United States Transcat Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Liaison to join our team at Transcat. As a key member of our operations team, you will play a critical role in ensuring seamless communication between our sales, operations, and customers.Key ResponsibilitiesOrder Processing and Management: Control order processing workflow...

  • Customer Service Representative

    6 days ago

    Mentor, Ohio, United States Addison Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will play a vital role in ensuring smooth operations by processing purchase orders, assisting customers with inquiries, and supporting internal and external sales teams.Key...

  • Customer Service Associate

    1 day ago

    Mentor, Ohio, United States Addison Group Full time

    Customer Service RepresentativeJoin Addison Group as a Customer Service Representative and play a vital role in ensuring smooth operations by processing purchase orders, assisting customers with inquiries, and supporting internal and external sales teams.Key Responsibilities:Purchase Order Processing: Accurately enter purchase orders, ensuring alignment with...

  • Accounts Receivable Coordinator

    2 weeks ago

    Mentor, Ohio, United States STERIS Full time

    Job Title: Accounts Receivable CoordinatorSTERIS is seeking a highly organized and detail-oriented Accounts Receivable Coordinator to join our team. As a key member of our finance department, you will be responsible for performing all accounts receivable transactions and functions, including invoicing, cash receipt and application, and AR sub-ledger account...

  • Intermodal Logistics Coordinator

    4 weeks ago

    Mentor, Ohio, United States Area Temps, Inc. Full time

    Job DescriptionA transportation company is seeking a skilled Freight Coordinator to coordinate and schedule shipping container deliveries from the rail yard to customer destinations. This role requires strong organizational and communication skills to ensure timely and efficient delivery of goods.The ideal candidate will have prior experience in dispatching...