Current jobs related to Technical Support Specialist - San Francisco, California - Atlantic Partners Corporation

  • Technical Support Specialist

    2 weeks ago

    San Francisco, California, United States Hire Talent Full time

    About the RoleWe are seeking a highly motivated and experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, troubleshooting complex technical issues, and developing a deep expertise in our product and processes.Key Responsibilities•...

  • Technical Support Specialist

    3 days ago

    San Francisco, California, United States Insight Global Full time

    Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Insight Global. As a Technical Support Specialist, you will be responsible for providing remote Tier I support to internal employees worldwide. Your primary focus will be on resolving technical issues efficiently and effectively, ensuring a seamless...

  • Technical Support Specialist

    4 weeks ago

    San Francisco, California, United States JobRialto Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients, ensuring that they receive the best possible service experience.Key Responsibilities:Provide technical support to clients via email, phone, and...

  • Technical Support Specialist

    4 weeks ago

    San Francisco, California, United States Compunnel Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients, ensuring that they receive the best possible service experience.Key Responsibilities:Provide technical support to clients via email, phone, and...

  • Technical Support Specialist

    7 days ago

    San Francisco, California, United States Mindlance Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, troubleshooting complex technical issues, and developing a deep expertise in our product.Key Responsibilities:Provide technical support to...

  • IT Support Specialist

    1 month ago

    San Francisco, California, United States Intelligent Technical Solutions Full time

    Job Description:Intelligent Technical Solutions is seeking a skilled IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch technical assistance to our clients. Your expertise in troubleshooting and resolving technical issues will be crucial in maintaining our high standards of...

  • Technical Support Specialist

    2 weeks ago

    San Francisco, California, United States Zolon Tech Solutions Inc Full time

    Job Title: Computer User Specialist/Helpdesk Analyst/Helpdesk TechnicianZolon Tech Solutions Inc is seeking a skilled Technical Support Specialist to join our team. As a key member of our IT support team, you will be responsible for providing exceptional technical assistance to our customers.Key Responsibilities:Provide timely and effective technical support...

  • Technical Support Specialist

    1 week ago

    San Francisco, California, United States AppsFlyer Full time

    Job DescriptionAppsFlyer's Support Engineering team is seeking a highly skilled Technical Support Specialist to provide top-notch support to our customers. The ideal candidate will be customer-oriented, solutions-minded, and have the ability to develop relationships with cross-functional teams.The Technical Support Specialist will be responsible...

  • Technical Support Specialist

    3 weeks ago

    San Francisco, California, United States Datadog Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Datadog. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their success with our product.Key Responsibilities:Engage with customers via multiple channels to identify and resolve...

  • Technical Support Specialist

    4 weeks ago

    San Francisco, California, United States Adecco US, Inc. Full time

    Technical Support SpecialistAdecco US, Inc. is seeking a skilled Technical Support Specialist to join our team remotely for a 4-month contract, with the potential for extension. As a key player in the support of a confidential new product aimed at revolutionizing the restaurant industry, you will provide world-class technical support to restaurant partners...

  • IT Support Specialist

    7 days ago

    San Francisco, California, United States Intelligent Technical Solutions Full time

    At Intelligent Technical Solutions, we're seeking a skilled IT Support Specialist to join our team. As a key member of our technical support team, you'll be responsible for providing top-notch onsite and remote IT support to our clients. Your excellent customer service skills and attention to detail will be essential in resolving technical issues efficiently...

  • Technical Support Specialist

    4 weeks ago

    San Francisco, California, United States JobRialto Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients, ensuring that they receive the best possible service experience.Key Responsibilities:Investigate and resolve complex technical issues to diagnose...

  • Technical Support Specialist

    4 weeks ago

    San Francisco, California, United States Mindlance Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients, troubleshooting complex technical issues, and developing a deep expertise in our product.Key ResponsibilitiesInvestigate and resolve complex...

  • Technical Support Specialist

    3 days ago

    San Francisco, California, United States PagerDuty Full time

    Job Description:At PagerDuty, we're looking for a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer support and resolving technical issues for our customers. Key Responsibilities:Provide technical support and resolve customer issues in a timely and professional...

  • Technical Support Specialist

    4 days ago

    San Francisco, California, United States Sundance Catalog Full time

    Sundance Catalog is seeking a skilled Technical Support Specialist to provide expert technical assistance to end users. The ideal candidate will have a strong understanding of IT concepts and practices, as well as excellent customer service skills.The Technical Support Specialist will be responsible for reviewing, analyzing, and modifying programming systems...

  • Technical Support Specialist

    2 weeks ago

    San Francisco, California, United States Milestone Technologies, Inc. Full time

    Job Title: Technical Support SpecialistLocation: OnsiteJob Type: ContractDuration: 12 monthsWork Schedule: Normal business hours, Monday – Friday, 9 am - 5 pm MTPay Rate: $30-40/hr on W2 with benefitsMilestone Technologies, Inc. is seeking a skilled Technical Support Specialist to join our Engineering team. As a key member of our team, you will be...

  • Technical Support Specialist

    1 week ago

    San Francisco, California, United States Cloudflare Inc Full time

    About UsAt Cloudflare, we're on a mission to build a better Internet. Our network powers millions of websites and other Internet properties, and we're committed to protecting and accelerating any Internet application online. We're looking for a Technical Support Specialist to join our team and help us achieve our mission.Job DescriptionThe Customer Support...

  • Technical Support Specialist

    3 days ago

    San Francisco, California, United States Mindlance Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Mindlance. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients, ensuring that they receive the best possible service experience.Key ResponsibilitiesInvestigate and resolve complex technical...

  • Technical Support Specialist

    1 week ago

    San Francisco, California, United States A S S E M B L E D Full time

    Assembled is revolutionizing customer support by building a platform that empowers teams to deliver exceptional experiences. We're seeking a skilled Technical Support Specialist to join our team and help us achieve this vision.As a Technical Support Specialist, you'll be the face of our company, interacting with customers over Slack and providing top-notch...

  • Technical Support Specialist

    1 month ago

    San Francisco, California, United States Insight Global Full time

    Technical Support Role at Insight GlobalWe are seeking a skilled Technical Support Specialist to join our team at Insight Global. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our internal employees worldwide.Key Responsibilities:Resolve technical issues for internal employees through in-person...

Technical Support Specialist

2 months ago

San Francisco, California, United States Atlantic Partners Corporation Full time

Responsibilities of IT Helpdesk Support:

  • Act as the primary contact for individuals seeking technical support.
  • Conduct remote troubleshooting using diagnostic methods and relevant inquiries.
  • Manage device provisioning, including the deployment and imaging of various devices such as desktops, laptops, and tablets.
  • Set up office IT equipment, including monitors, keyboards, and mice.
  • Issue and manage telecommunications data SIM cards.
  • Facilitate user onboarding for technology-related needs.
  • Resolve issues related to SaaS products in collaboration with vendor support.
  • Escalate unresolved issues to higher-level support personnel.
  • Provide accurate information regarding IT products and services.
  • Document events and problems along with their resolutions in logs.
  • Follow up and update customers on their status and information.
  • Identify and recommend potential improvements to procedures.
  • Prepare weekly reports on ticket status, project updates, and other responsibilities.

Qualifications:

  • Minimum of 5 years of practical experience in system support within a reputable environment.
  • Demonstrated experience as a help desk technician or in a similar customer support role.
  • Experience in supporting Microsoft Office 365 is essential.
  • Familiarity with Microsoft Windows 10 is required.
  • Technologically adept with a solid understanding of office automation tools, databases, and remote access.
  • Strong comprehension of computer systems, mobile devices, and other technological products.
  • Ability to diagnose and resolve fundamental technical issues.
  • Proficient in English.
  • Exceptional communication skills.
  • Customer-focused with a calm demeanor.