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IT Support Specialist

1 month ago

Wilsonville, Oregon, United States Coherent Full time
Job Summary

We are seeking a highly skilled IT Support Specialist to join our team at Coherent Corp. The successful candidate will provide technical support for our onsite and remote office workers, ensuring that they have access to reliable and efficient IT systems.

Key Responsibilities
  • Provide technical support for IT-related issues, including hardware and software troubleshooting and repair.
  • Install, configure, and maintain computer systems, networks, and peripherals.
  • Develop and implement IT policies and procedures to ensure compliance with company standards.
  • Collaborate with other teams to identify and resolve technical issues.
  • Stay up-to-date with the latest technologies and best practices in IT support.
Requirements
  • High school graduate with 3+ years of related work experience.
  • Associate degree or technical program a plus.
  • Exceptional customer service skills and ability to work in a team-oriented environment.
  • Proven analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
Working Conditions

The successful candidate will work in a dynamic and fast-paced environment, with occasional travel to manufacturing sites and server/data rooms. The ability to lift up to 30 pounds and stand for extended periods is required.

Quality and Environmental Responsibilities

The IT Support Specialist will be responsible for ensuring compliance with company quality and environmental standards, including ISO 9000 and 14001.

Culture Commitment

We are committed to creating an environment of trust, innovation, and respect. The successful candidate will be expected to embody our company values and contribute to a positive and inclusive work culture.