Patient Access Trainer Lead
4 weeks ago
Job Summary:
This role is responsible for delivering individual and group on-the-job training to new/current support and/or management staff designed to expand the knowledge of participants and to enhance overall employee competency and productivity as relates to front-end processes.
Responsibilities:
- Deliver training for all new Patient Access staff; offer mandatory training to all Patient Access staff and clinic management as needed.
- Provide on-site supplemental training to staff as necessary; identify training-related issues for referral to Patient Access management/team.
- Participate in on-boarding planning for individuals and acquisitions to keep abreast of training needs.
- Create, review and update training materials; maintain job aids and instructional materials to assure they are current and relevant.
Qualifications:
- Associates degree in a related field and two years of related work experience that would demonstrate attainment of the requisite job knowledge/abilities.
- An equivalent combination of related education and work experience that would demonstrate attainment of the requisite job knowledge/abilities may be substituted for the degree requirement.
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