PC/LAN Support Specialist 2

1 week ago


Phoenix, Arizona, United States TEKsystems Full time
Job Overview

This role will involve daily high-volume imaging of desktop and laptop computers in a fast-paced environment, handling order requests for Retail One Touch and Enterprise hardware refresh across the enterprise.

Duties and Responsibilities

The successful candidate will be responsible for:

  • Boxing and unboxing computers to prepare them for imaging and shipping on a daily basis
  • Fulfilling order requests accurately by following established procedures, including installing RAM, hard drives, video cards, encryption software, etc. when requested
  • Maintaining a high level of awareness with regards to security and quality control
Required Skills and Qualifications

To be successful in this role, you will need:

  • Strong PC skills (hardware and software), Windows 7, including Active Directory, Microsoft Office, Microsoft Outlook, and Internet Explorer
  • Experience with imaging and troubleshooting machines
  • A strong attention to detail and excellent ability to multi-task and prioritize appropriately
  • Excellent customer service and communication skills
  • Ability to follow processes and ask questions when necessary
Benefits and Compensation

We offer competitive compensation packages, which include an estimated $60,000 - $80,000 per annum, depending on location and experience. Our benefits package includes opportunities for career growth and professional development, as well as a range of other rewards.


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