Medical Operations Specialist

5 days ago


Phoenix, Arizona, United States Kelly H Roy MD PC Full time
Job Overview

At Kelly H Roy MD PC, we are seeking a highly skilled Medical Operations Specialist to join our team.

Job Summary

The Medical Operations Specialist will serve as the primary point of contact for patients, providing exceptional customer service and managing front office operations or working in our call center.

Key Responsibilities:
  • Manage patient flow during check-in/check-out when working front office.
  • Schedule appointments using the Athena system, matching provider availability with patient preferences.
  • Process inbound and outbound calls related to referrals and appointment scheduling.
  • Verify and update patient information and maintain accurate records.
  • Collaborate with medical staff to ensure efficient operations and patient care.
  • Collect payments and assist with the overall clinic environment.
Requirements:
  • Strong customer service and communication skills.
  • Experience with scheduling systems preferred.
  • Ability to multitask in a fast-paced environment.
Compensation

We offer a competitive salary range of $45,000 - $55,000 per year, depending on experience. In addition, you will receive benefits including health insurance, retirement plan, and paid time off.

About Us

Kelly H Roy MD PC is a dynamic healthcare organization dedicated to delivering high-quality patient care. We value teamwork, innovation, and excellence in everything we do.



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