Multi-Duty Front Desk Coordinator
3 days ago
Summit Medical Group is seeking a highly skilled and detail-oriented Multi-Duty Receptionist to join their team of professionals. As a key member of the front office staff, this individual will be responsible for providing exceptional patient care and administrative support to ensure a seamless patient experience.
Key Responsibilities- Patient Greeting and Check-in: Greet patients and visitors in a prompt, courteous, and helpful manner, checking them in and verifying necessary information in the medical records/database.
- Registration and Billing: Perform all registration functions, collect copays and balances due, and update patient information as needed.
- Phone and Email Management: Handle phone calls and respond to emails in a timely and professional manner, addressing patient concerns and providing accurate information.
- Administrative Support: Assist with filing charts, coordinating lab work, and sorting and delivering mail and medical records.
- Team Collaboration: Cooperate with coworkers to ensure a smooth and efficient work environment, attending meetings as required and participating in site-level Quality Improvement Activities.
- Confidentiality and Compliance: Maintain strict confidentiality and adhere to the corporate compliance plan and policies.
- Education: High School Diploma or equivalent required.
- Experience: Previous experience in healthcare or a related field preferred, but not required.
- Skills: Strong communication and interpersonal skills, attention to detail, time management, and organization.
- Personal Qualities: Team-first mindset, customer service-oriented, and motivated by pursuing excellence.
Summit Medical Group offers a comprehensive benefits package, including PTO, medical, dental, vision, STD, LTD, life insurance, 401K, and more.
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Multi-Duty Front Desk Coordinator
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