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Multi-Duty Front Desk Coordinator

2 months ago

Powell Tennessee, United States Summit Medical Group Full time
Job Summary

Summit Medical Group is seeking a highly skilled and organized Multi-Duty Receptionist to join their team. This is a full-time opportunity with rotating locations.

Key Responsibilities
  • Patient Greeting and Check-in: Greet patients and visitors in a prompt, courteous, and helpful manner, checking them in and verifying necessary information in the medical records/database.
  • Registration and Billing: Perform all registration functions, collect copays and balances due, and maintain accurate records.
  • Customer Service: Assist patients with ambulatory difficulties or other needs, providing exceptional customer service and ensuring a positive experience.
  • Scheduling and Coordination: Maintain computerized scheduling, follow office scheduling policies, and coordinate lab work as requested.
  • Administrative Support: Sort and deliver mail, medical records, and other correspondence, and maintain a neat and orderly work area.
  • Team Collaboration: Cooperate with coworkers, help with tasks as needed, and contribute to the success of the team.
  • Confidentiality and Compliance: Maintain strict confidentiality, adhere to the corporate compliance plan and policies, and actively participate in site-level Quality Improvement Activities.
Requirements
  • Education: High School Diploma or equivalent required.
  • Experience: Prefer one year of experience in a medical office setting.