Executive Director
4 weeks ago
At Five Star Senior Living, we're dedicated to enriching and inspiring the journey of life for our residents and team members alike. As an Executive Director, you'll play a vital role in leading our senior living community to excellence in operational management, goal setting, and long-term growth.
The Opportunity
We're seeking a seasoned leader to join our team as an Executive Director. In this role, you'll be responsible for providing comprehensive leadership, managing staff, and ensuring outstanding attention to detail in resident care and wellbeing. You'll also be accountable for staff management, staff training and development, resident and family experience and satisfaction, resident occupancy management, regulatory and budget compliance, community leadership, and sales and marketing activities to meet or exceed occupancy and revenue targets.
Your Key Responsibilities
Ongoing Community Management and Communication
- Partner with regional, divisional, and corporate leadership on short and long-term planning for the community, including supporting and implementing change management initiatives.
- Lead and develop a high-performing team of staff across all functional areas, providing regular performance feedback and coaching.
- Assess and manage staffing levels to ensure the needs of the community and residents are met while adhering to budgetary requirements and fiscal health of the community.
- Collaborate with regional and divisional Human Resources to address team member-related matters, including performance, disciplinary, and termination issues.
- Keep Regional Director of Operations informed of activities, needs, and problems.
- Ensure compliance with state and federal regulations applicable to the facility, working closely with department heads or corporate legal as needed.
- Prepare and present reports as required by regulatory agencies and the Five Star corporate office.
- Build strong relationships with residents and set exceptional standards for team performance to ensure a positive resident experience.
- Foster a smooth functioning, efficient operation through the timely and effective resolution of grievances from residents, families, and/or staff.
Experience & Education
- Bachelor's degree and Administrator's license/certification per state requirements.
- Passion for working with seniors and a proven track record of leadership in the healthcare industry.
- Demonstrated management experience with direct supervision of a team of at least 10, including hiring, coaching, performance management, and daily operations supervision.
- Demonstrated financial acumen, including deep familiarity with financial reporting, P&L statements, labor modeling, and controlling EBITDA.
- Experience in sales and marketing, identifying and building local relationships to drive business.
- Computer proficiency, knowledge of Microsoft Office suite of products, and Adobe Acrobat.
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