Healthcare Customer Service Representative

2 months ago

Philadelphia, Pennsylvania, United States Redeemer Health Full time

POSITION OVERVIEW:

At Redeemer Health, we pride ourselves on fostering a diverse and supportive environment that promotes your professional development. Our team thrives on the unique perspectives and skills that each member brings, enhancing our service across PA & NJ. We provide comprehensive programs designed to support new hires for enduring success, including educational assistance, scholarships, and career development opportunities. Our benefits encompass medical and dental insurance, access to childcare and fitness facilities, retirement investment options, and community engagement activities. Your journey with Redeemer Health transcends mere employment; it is a commitment to delivering quality care in a secure setting while ensuring personalized attention for our patients. We are excited to welcome you to our team.

JOB SUMMARY:
This role is integral to our operations, responsible for managing phone communications, scheduling patient appointments, welcoming patients upon arrival, and collecting essential personal and insurance information. You will enter patient appointments, demographic details, and billing data into our office management system. The position includes check-in and check-out responsibilities, assisting with various office tasks as needed. Additionally, you will prepare referrals for HMO patients, collect payments for services, and maintain accurate end-of-day deposit records. This role also supports clinical services and may involve performing basic health screenings, contingent upon documented competencies.

ALIGNING WITH OUR MISSION:
Every team member is expected to embody the Mission & Values of Redeemer Health in their role. Regardless of your position, your contributions are vital to our mission of providing exceptional healthcare. We uphold the principles of Respect, Compassion, Justice, Hospitality, Holistic Approach, Stewardship, and Collaboration in all our interactions and services.

RECRUITMENT CRITERIA:

  • A positive, proactive attitude
  • Strong problem-solving abilities and adaptability in high-pressure situations
  • A commitment to creating a meaningful and individualized patient experience
  • Empathy and support for the emotional, spiritual, and physical needs of patients
  • A desire to foster relationships that enhance the healthcare experience
  • Exceptional communication and interpersonal skills
  • Creativity and innovative thinking
  • A collaborative spirit to work effectively with healthcare teams
  • Proficient in computer and technology applications
  • High school diploma or equivalent
  • Preferred experience of six months to one year in a medical secretary or receptionist role
  • Ability to maintain confidentiality

EQUAL OPPORTUNITY EMPLOYER:
Redeemer Health is committed to providing equal employment opportunities. We do not discriminate based on race, color, gender, religion, creed, national origin, age, sex, sexual orientation, gender identity or expression, disability, veteran status, or any other protected classification as mandated by law.

  • Healthcare Customer Service Representative

    4 weeks ago

    Philadelphia, Pennsylvania, United States Temple Health Full time

    Position OverviewThe role of a Healthcare Customer Service Representative encompasses various responsibilities aimed at enhancing patient experiences within our healthcare system. This position is pivotal in managing patient onboarding, appointment scheduling, and providing exceptional customer support.Key ResponsibilitiesPatient Registration: Efficiently...

  • Customer Service Representative

    4 weeks ago

    Philadelphia, Pennsylvania, United States Workoo Technologies Full time

    About the JobWe are seeking a skilled Customer Service Representative to join our team at Workoo Technologies. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they may have.Key ResponsibilitiesRespond to inbound calls from...

  • Customer Service Representative

    1 week ago

    Philadelphia, Pennsylvania, United States American Food Service Depot Full time

    Job SummaryWe are seeking a Customer Service Representative to facilitate sales and provide exceptional customer experiences at American Food Service Depot. In this role, you will interact with on-site customers to identify their needs, process requests, and provide helpful solutions.Responsibilities Interact with customers to facilitate sales and resolve...

  • Customer Service Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States American Food Service Depot Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to facilitate sales and provide exceptional customer experiences. The ideal candidate will possess excellent communication skills, be computer savvy, and remain calm under pressure.Key ResponsibilitiesInteract with customers to facilitate sales and resolve issuesCollect relevant information...

  • Customer Service Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Lincare Holdings Full time

    Job Title: Customer Service RepresentativeAt Lincare Holdings, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will play a critical role in delivering exceptional service to our patients and healthcare professionals.Key Responsibilities:Collaborate with medical professionals...

  • Customer Service Representative

    1 month ago

    Philadelphia, Pennsylvania, United States SLIGHT EDGE Full time

    Job OverviewWe are seeking a highly skilled and motivated Customer Service and Sales Associate to join our team at Slight Edge. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and building strong relationships with our clients.Key ResponsibilitiesRepresentatives will utilize tablets...

  • Customer Service Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Menus and Venues Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Menus and Venues. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and friendly dining experience.Key Responsibilities:Assure warm and sincere contact...

  • Customer Service Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Innova Solutions Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Innova Solutions. As a Customer Service Representative, you will be responsible for handling calls from clients, resolving issues, and providing exceptional customer service.Key Responsibilities:Handle calls from clients...

  • Customer Service Representative

    3 weeks ago

    Philadelphia, Pennsylvania, United States Dynata Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients through telephone interviews.Job Summary:As a Customer Service Representative, you...

  • Customer Service Representative

    1 week ago

    Philadelphia, Pennsylvania, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's Pizza LLC, we are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service to our customers. This includes answering phone calls, assisting customers with their orders, and ensuring that our customers receive...

  • Customer Service Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Volt Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Volt. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their issues, and ensuring their satisfaction.Key Responsibilities:Handle...

  • Customer Service Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Think Tell Junction Full time

    Customer Service RepresentativeThink Tell Junction is seeking a skilled Customer Service Representative to join our team in Philadelphia, PA.About the Role:We are looking for a highly motivated and customer-focused individual to provide exceptional service to our customers. As a Customer Service Representative, you will be responsible for resolving customer...

  • Customer Service Representative

    1 week ago

    Philadelphia, Pennsylvania, United States Tribeca Outsourcing Inc Full time

    Job Title: Customer Service RepresentativeJob Summary:Tribeca Outsourcing Inc is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our valued customers. You will handle transactions accurately, assist customers with inquiries, and...

  • Customer Service Representative

    4 weeks ago

    Philadelphia, Pennsylvania, United States Clearstream Full time

    Clearstream Call Center Representative OpportunityWe are seeking a highly skilled and experienced Call Center Representative to join our team at Clearstream. As a Call Center Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Provide...

  • Customer Service Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States The UPS Store Full time

    The Customer Service Representative at The UPS Store is responsible for delivering world-class customer service to all retail customers. This includes receiving and processing packages for courier shipment and operating various equipment and devices. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school...

  • Customer Service Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Workoo Technologies Full time

    Job Title: Customer Service Representative About the Job: We are seeking a highly skilled and motivated Customer Service Representative to join our team at Workoo Technologies. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and...

  • Customer Service Representative

    4 weeks ago

    Philadelphia, Pennsylvania, United States Samuels & Son Seafood C Full time

    Customer Service RepresentativeSamuels and Son Seafood, a leading provider of fresh and frozen seafood, is seeking a Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for processing orders, answering customer inquiries, and providing exceptional customer service.Key...

  • Customer Service Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Temple University Full time

    Job SummaryWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Temple Health. As a key member of our customer service team, you will serve as the single point of contact for internal and external customers, ensuring seamless access to physicians, employees, patients, programs, and services.Key...

  • Customer Service Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Clearstream Full time

    Call Center Representative OpportunityWe are seeking a highly skilled and experienced Call Center Representative to join our team at Clearstream. As a Call Center Representative, you will be responsible for providing exceptional customer service to our clients. Key Responsibilities:• Provide timely and effective support to customers via phone and other...

  • Customer Service Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Innova Solutions Full time

    Customer Service RepresentativeInnova Solutions is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Handle customer...