Customer Service Representative

7 days ago


Philadelphia, Pennsylvania, United States Samuels & Son Seafood C Full time
Customer Service Representative

Samuels and Son Seafood, a leading provider of fresh and frozen seafood, is seeking a Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for processing orders, answering customer inquiries, and providing exceptional customer service.

Key Responsibilities:
  • Process orders from various sources, including phone, email, and voice messages
  • Answer customer inquiries and resolve issues in a timely and professional manner
  • Enter data accurately and efficiently into our system
  • Communicate effectively with customers and team members
  • Work collaboratively with other team members to achieve customer satisfaction
Requirements:
  • High school diploma or equivalent required
  • Strong communication and customer service skills
  • Ability to work in a fast-paced environment
  • Basic computer skills, including Microsoft Office and Outlook
  • Flexibility to work a variety of shifts, including mornings and weekends

We offer a competitive compensation package, including a salary, benefits, and opportunities for advancement. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please apply today.



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