Medical Office Coordinator
4 days ago
We are seeking a highly skilled and detail-oriented Medical Receptionist/Customer Service Specialist to join our team at Palm Medical Centers. As a key member of our front office staff, you will be responsible for providing exceptional patient service, managing patient flow, and ensuring a positive experience for our patients and visitors.
Key Responsibilities- Deliver outstanding patient service and ensure a positive experience for patients and visitors.
- Manage patient flow, including scheduling appointments, checking-in/out patients, and obtaining accurate patient information.
- Verify patient insurance and maintain accurate records.
- Perform clerical functions, including data entry and phone calls.
- Maintain a clean and organized reception area, including waiting and patient areas.
- Notify appropriate personnel of visitor arrival and direct visitors to the correct area.
- Perform other duties and projects as assigned.
- Exceptional customer service and phone etiquette skills.
- Ability to use computers to enter information and manage patient records.
- Excellent written and verbal communication skills.
- Attention to detail and ability to multitask.
- Ability to connect with patients and make them feel comfortable.
- Patience and presence of mind.
- Prolonged periods of sitting at a desk and working on a computer.
- May require prolonged periods of standing, walking, and bending.
- Ability to move/lift up to 20 pounds at times.
- 401(k) plan.
- Dental insurance.
- Disability insurance.
- Employee assistance program.
- Flexible spending account.
- Health insurance.
- Life insurance.
- Paid time off.
- Vision insurance.
- 8 hour shift.
- Monday to Friday.
Palm Medical Centers is an equal opportunity employer committed to diversity and inclusion in the workplace.
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