Customer Relations Specialist
4 weeks ago
Overview:
We are seeking a highly skilled Customer Relations Specialist to join our team at Orkin. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.
Responsibilities:
- Answer incoming calls and make outbound calls to customers to schedule, confirm, and follow up on service appointments.
- Proficiently navigate our Windows-based and web-based systems to track routes and optimize current and future schedules.
- Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed.
- Use sharp listening skills and probing questions to identify customer concerns and evaluate their needs.
- Monitor, update, and maintain customer databases with accurate information, including call details, disposition of calls, payments, and other results.
- Reschedule unserviced accounts within 24 hours.
- Participate in quality assurance processes, programs, and initiatives.
- Safeguard customer privacy and other proprietary information.
What We Offer:
- Competitive earnings.
- A comprehensive benefits package, including medical, dental, vision, maternity, and life insurance.
- A 401(k) plan with company match and employee stock purchase plan.
- Paid vacation, holidays, and sick leave.
- Employee discounts, tuition reimbursement, and dependent scholarship awards.
- An industry-leading, quality, comprehensive training program.
Why Choose Orkin?
- We are a global residential and business service provider with over 120 years of experience.
- We offer a recession-resistant line of business.
- We value a service-oriented mindset that leads to building loyalty and trust with clients.
- We hold ourselves responsible to commitments.
- We value being part of a team.
- We support the community.
Qualifications:
- Previous experience in customer service or sales is preferred.
- A high school diploma or equivalent is required.
- Ability to pass a drug screen and background check is required.
- Excellent interpersonal and communication skills.
- Basic computer skills in various software and web-based applications.
- Proficient in Microsoft Office.
- Strong attention to detail and follow-through.
- Demonstrated ability to prioritize tasks and manage time efficiently.
Work Environment:
- Candidates must meet physical job requirements and safely perform job duties with or without accommodations.
- Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time.
- Be able to regularly lift and/or move up to 25 pounds.
-
Customer Relations Specialist
4 weeks ago
Summerville, South Carolina, United States Orkin Full timeCustomer Relations SpecialistOverview:We are seeking a highly skilled Customer Relations Specialist to join our team at Orkin. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Answer incoming calls and make...
-
Customer Account Representative
4 weeks ago
Summerville, South Carolina, United States General Mills Full timeJob Title: Customer Account SpecialistJob Summary:We are seeking a highly motivated and results-driven Customer Account Specialist to join our team at General Mills. As a key member of our sales team, you will be responsible for driving incremental sales and volume at foodservice operators in the Greater Boston area.Key Responsibilities:Sell General Mills...
-
Customer Account Representative
4 weeks ago
Summerville, South Carolina, United States General Mills Full timeJob Title: Customer Account SpecialistAt General Mills, we're committed to making food the world loves. As a Customer Account Specialist, you'll play a critical role in accelerating sales at foodservice operators in the Greater Boston area.Key Responsibilities:Sell General Mills foodservice products to foodservice customers in our focus channels across...
-
Customer Service Representative
4 weeks ago
Summerville, South Carolina, United States Harris Teeter Full timeJob Summary:As a Cashier and Customer Service Specialist at Harris Teeter, you will be responsible for providing excellent customer service by satisfying their needs and exceeding their expectations. This includes following correct bagging procedures, providing carryout and parcel pickup service, and loading merchandise into customer vehicles. Additionally,...
-
Quality Assurance Specialist
4 weeks ago
Summerville, South Carolina, United States Jobot Full timeJob SummaryWe are seeking a highly skilled Quality Assurance Specialist to join our team at Jobot. As a Quality Assurance Specialist, you will be responsible for analyzing and resolving quality-related issues in our manufacturing process.Key Responsibilities- Analyze and resolve quality-related issues in our manufacturing process- Develop and implement...
-
Equipment Maintenance Specialist
4 weeks ago
Summerville, South Carolina, United States Blanchard CAT Full timeJob SummaryThe Equipment Maintenance Specialist at Blanchard CAT is responsible for ensuring the cleanliness and sanitation of machines and equipment. This includes washing and cleaning as needed for both technicians and customers, as well as maintaining the wash rack operation and cleanliness according to set guidelines.Key ResponsibilitiesWash and clean...
-
Warehouse Operations Specialist
4 weeks ago
Summerville, South Carolina, United States Twin-Star International Inc Full timeJob DescriptionAt Twin-Star International Inc, we are seeking a highly skilled and detail-oriented Warehouse Operations Specialist to join our team. As a key member of our warehouse operations team, you will be responsible for ensuring the safe and efficient loading and unloading of freight, as well as maintaining a clean and organized work environment.Key...
-
Coatings Specialist
4 weeks ago
Summerville, South Carolina, United States Caliber Collision Centers Full timeAt Caliber Collision Centers, we're seeking a skilled Coatings Specialist to join our team. This is a fantastic opportunity to work with a leading collision repair company and contribute to delivering exceptional results for our customers.Salary: $55,000 - $65,000 per year, depending on experience.Job DescriptionThe Coatings Specialist will be responsible...
-
Payroll Specialist
4 weeks ago
Summerville, South Carolina, United States The Cavco Family of Companies Full timeAbout the RoleThe Payroll Specialist supports the Corporate Payroll function, ensuring accurate and timely payroll processing. This role involves managing weekly payroll activities, processing employee status changes, and analyzing payroll data to maintain accurate records. The Payroll Specialist may also audit payroll information for accuracy, reconcile...
-
Payroll Specialist
4 weeks ago
Summerville, South Carolina, United States The Cavco Family of Companies Full timeAbout the RoleThe Payroll Specialist supports the Corporate Payroll function, completes time and attendance, and manages weekly payroll activities. This role is responsible for maintaining accurate payroll records and collecting payroll data to support Cavco's payroll. The Payroll Specialist handles processing of employee status changes, analyzes payroll,...
-
Customer Service Representative
4 weeks ago
Summerville, South Carolina, United States Sarah Beem - State Farm Agent Full timeJob DescriptionAre you passionate about delivering exceptional customer experiences? Do you have a knack for understanding customer needs and providing tailored solutions? If so, we may have the perfect opportunity for you.As a Customer Relations Representative with Sarah Beem - State Farm Agent, you will play a vital role in building and maintaining strong...
-
Warehouse Specialist
4 weeks ago
Summerville, South Carolina, United States Aerotek Full timeJob DescriptionWe are seeking a highly motivated and detail-oriented Warehouse Specialist to join our team at Aerotek. As a Warehouse Specialist, you will be responsible for supporting the tracking of incoming materials for inventory, working with quality control, purchasing, and planning to ensure components flow and visibility to all involved.Key...
-
Education Program Specialist
4 weeks ago
Summerville, South Carolina, United States Boys & Girls Club Crescent Region Full timeJob Title: Education Program SpecialistJob Summary: We are seeking a highly motivated and experienced Education Program Specialist to join our team at the Boys & Girls Club Crescent Region. The successful candidate will be responsible for planning, implementing, and supervising activities and programs for our youth members.Key Responsibilities:Plan and...
-
Equipment Maintenance Specialist
4 weeks ago
Summerville, South Carolina, United States Blanchard CAT Full timeJob Summary:The Equipment Maintenance Specialist at Blanchard CAT is responsible for ensuring the cleanliness and maintenance of our equipment. This includes washing and cleaning machines as needed for both technicians and customers, as well as maintaining the wash rack operation and cleanliness according to set guidelines.Key Responsibilities:Perform...
-
Clinical Systems Specialist
4 weeks ago
Summerville, South Carolina, United States Articularis Healthcare Full timeJob SummaryWe are seeking a highly skilled Clinical Systems Specialist to join our team at Articularis Healthcare Group. This role will be responsible for developing and delivering support, best practice workflows, training, and reporting tools related to the implementation and support of our EMR platform's Practice Management suite.Key...
-
Customer Service Representative
4 weeks ago
Summerville, South Carolina, United States Codman Square Health Center Full timeJob Title: Customer Service RepresentativeJoin Codman Square Health Center as a Customer Service Representative and play a vital role in delivering exceptional patient care. As a key member of our team, you will be responsible for providing top-notch customer service to patients, staff, and providers alike.Key Responsibilities:Schedule appointments for all...
-
Early Intervention Specialist
4 weeks ago
Summerville, South Carolina, United States About Play Full timeAbout the RoleWe are seeking an Early Intervention Specialist to join our team at About Play. As an Early Intervention Specialist, you will provide family-centered early intervention services to families with infants and toddlers with developmental delays or disabilities.Key Responsibilities:Provide family training with the caregiver and child in their home,...
-
Summerville Night Security Specialist
4 weeks ago
Summerville, South Carolina, United States MSCCN Full timeAbout Allied UniversalAllied Universal, a leading security and facility services company, provides rewarding careers that offer a sense of purpose. As a dynamic, diverse, and inclusive workplace, we foster a culture that reflects in our communities and customers we serve.Job SummaryWe are seeking a Night Security Specialist to join our team in Summerville,...
-
Customer Service Representative
4 weeks ago
Summerville, South Carolina, United States Preferred Appliance Sales and Repair - APS Full timeJob OverviewPreferred Appliance Sales and Repair - APS is seeking a skilled Customer Service Representative to join our dynamic team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their appliance repair needs are met with professionalism and efficiency.Key...
-
Automotive Cleaning Specialist
3 weeks ago
Summerville, South Carolina, United States JobGet Staffing Full timeAbout the JobJobGet Staffing is seeking an Automotive Cleaning Specialist to join our team in Summerville, SC. As a member of our team, you will be responsible for cleaning the cars on our lot using a variety of chemicals and a power washing machine. This is a full-time position that works 9 AM - 5 PM, Monday - Friday.Key ResponsibilitiesClean cars on our...