Personnel Security Specialist

3 days ago

Burlington, Vermont, United States NANA Full time
Job Summary:

The Personnel Security Technician will provide administrative support to the Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS), Office of Security & Integrity (OSI). The successful candidate will report to RiverTech's On-Site Supervisor and provide support to the OSI Personnel Security Division (PSD) with the processing of personnel security cases, including data entry, electronic initiation of e-QIP, scanning of paper files, fingerprint card tasking, record management, case assignment, and data quality assurance reviews.

Responsibilities:
  • Assist with creating, maintaining, scanning, filing, retrieving, tracking, and destroying electronic and physical personnel security records and case files.
  • Review various personnel security forms and documents for completeness, accuracy, and compliance.
  • Perform data entry in various personnel security databases.
  • Prepare periodic ad-hoc reports.
  • Monitor central mailboxes within Outlook, responding to inquiries and status requests.
  • Assist with pulling, filing, and updating fingerprint cards throughout the facility and inventory file storage areas.
  • Coordinate facility-related services, including IT support, conference room use, and office supplies.
  • Assist with property control and equipment inventory.
  • Receive and route incoming telephone calls, mail, and facsimile receipts.
  • Document meeting minutes and general office information.
  • Escort uncleared vendors and visitors to the facility.
  • Conduct case file quality assurance reviews, identifying accuracy and inconsistencies, and recommending changes to tracking mechanisms.
  • Create electronic case files and assign electronic and physical case files for security processing.
  • Perform name checks and collect data from various government systems.
  • Facilitate case file review for federal investigators.
  • Prepare draft electronic and/or hard copy paperwork for release in response to Freedom of Information Act (FOIA) related requests.
Qualifications:
  • Minimum High School Diploma/GED.
  • Minimum three (3) years of relevant work experience.
  • Strong attention to detail, ability to set and manage deadlines, strong organizational skills, and ability to multi-task in a fast-paced work environment.
  • Ability to work independently, think logically, and work effectively within group settings.
  • Ability to receive general guidance and instructions from a supervisor or via established standard operating procedures, and act upon them with minimal supervision.
  • High level of proficiency in Microsoft Office software, including Outlook, Excel, Access, and Word, and experience with database software applications.
  • Excellent oral and written communication skills.
  • Excellent typing skills and telephone and email etiquette.
  • Strong customer service skills.
  • Citizenship is required in accordance with the security requirements of the above-referenced federal government contract.
  • Ability to obtain and maintain a Secret Clearance.

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