Service Team Lead
6 days ago
Job Summary
The Service Leader is a key member of our restaurant team, responsible for ensuring a positive customer experience by maintaining a clean, organized, and efficient service environment. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Maintain a clean and organized service area, ensuring that all equipment and supplies are in good working order.
- Supervise and train front-of-house staff to ensure excellent customer service and efficient service delivery.
- Monitor and maintain high standards of food quality, safety, and presentation.
- Resolve customer complaints and concerns in a professional and courteous manner.
- Assist with inventory management, ordering, and receiving of supplies.
- Participate in ongoing training and development to improve skills and knowledge.
Requirements
- Previous experience in a customer-facing role, preferably in the food service industry.
- Strong leadership and communication skills.
- Ability to work effectively in a fast-paced environment.
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
- Ability to lift up to 50 pounds and stand for long periods.
What We Offer
- A competitive hourly rate and opportunities for advancement.
- A fun and dynamic work environment with a team-oriented culture.
- Ongoing training and development to improve skills and knowledge.
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