Member Experience Specialist

3 weeks ago


Jacksonville, Florida, United States Taymax Group Full time
About Us

Taymax Group is a dynamic and growing company, committed to delivering exceptional fitness services to our members.


Job Description

The Member Services Representative will play a critical role in ensuring that our members have an exceptional experience at our facilities. This includes greeting members, handling front desk activities, and providing support to members and staff.


Key Responsibilities
  • Greet members and prospective members, providing exceptional customer service.
  • Handle all front desk related activities, including answering phones, checking members into the system, and assisting with tours.
  • Facilitate needed updates to member's accounts and respond to member questions and concerns in a timely and professional manner.
  • Assist in maintaining the neatness and cleanliness of the club, completing daily assigned tasks and helping with special cleaning projects.

Salary and Benefits

The estimated annual salary for this position is $25,600 - $27,200, based on a 40-hour workweek and 52 weeks per year. Taymax Group also offers a competitive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional development and career advancement.



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