Customer Experience Specialist

4 days ago


Jacksonville, Florida, United States Goodyear Full time

About the Opportunity: As a Customer Experience Specialist at Goodyear, you will play a critical role in delivering exceptional customer experiences and driving sales growth through guest interactions. This includes understanding and describing all warranties, advertising, and promotions of products and services.

About You: To be successful in this role, you should have prior experience in guest service and a strong understanding of tire sales principles. You should also be able to work effectively in a fast-paced environment and maintain a clean and safe work area.

Key Responsibilities:

  • Help drive and reach sales goals through guest interactions
  • Build guest relationships and ensure guest satisfaction through understanding their needs
  • Understand and describe all warranties, advertising, and promotions of products and services
  • Take responsibility for guest interactions from initial experience through completed service

Benefits: We offer a comprehensive benefits package, including medical plans, 401(k), certification reimbursement, and paid vacations.

Estimated Salary: $50,000 - $70,000 per year.



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