Customer Experience Team Member

4 days ago


Jacksonville, Florida, United States Dave & Buster Full time
Dave & Buster's is a leading entertainment destination that offers a unique blend of food, drinks, and games in a fun and lively atmosphere. As a Customer Experience Team Member, you will play a crucial role in delivering an exceptional guest experience and making every visit unforgettable.

About the Role
This role involves supporting our bartenders, cocktail staff, and wait staff in maintaining a clean and organized working environment. You will be responsible for bus stand cleanliness and stocking, ensuring wait stations remain clean, emptying trash, and performing opening/closing duties.

Key Responsibilities
* Provide exceptional customer service and ensure a positive guest experience
* Maintain a clean and safe working environment by adhering to all company safety and sanitation policies and procedures
* Ensure bus stands and wait stations are clean and well-stocked
* Perform opening and closing duties, including party breakdown and setup
* Restock supplies and prepare for shift changes
* Follow tray procedures to minimize loss and ensure timely delivery of food and beverages

Requirements
* Must be at least 16 years old
* Restaurant and/or bar experience preferred but not required
* Ability to clearly communicate with guests and team members

What We Offer
* Competitive hourly rate: $9.50 - $11.75 per hour
* Attractive benefits package, including medical, dental, vision, and 401K options
* Opportunities for career growth and development

Why Work with Us?
We are an equal opportunity employer dedicated to creating a welcoming and inclusive work environment. If you're passionate about delivering exceptional customer service and working in a fast-paced, dynamic environment, we encourage you to apply

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