Member Engagement Specialist

3 weeks ago


Jacksonville, Florida, United States Planet Fitness - PageJAX Group Full time

We are seeking a dedicated and customer-centric Member Engagement Specialist to join our team at Planet Fitness - Page/JAX Group.

Job Description:

This role involves creating a positive member experience by providing exceptional customer service, managing front desk operations, and contributing to the overall cleanliness and organization of the club.

Key Responsibilities:
  • Front Desk Management: Handle check-ins, new member sign-ups, and provide tours to prospective members.
  • Customer Support: Respond to member inquiries and concerns in a timely and professional manner, escalating issues to Assistant Managers or Managers as needed.
  • Club Maintenance: Assist in maintaining the cleanliness and organization of the club.
Requirements:
  • Education: High School diploma/GED equivalent required.
  • Experience: Customer service background preferred.
  • Skills: Basic computer proficiency, passion for fitness and health, upbeat attitude, punctuality, and reliability.
Annual Salary:

$38,000 - $48,000 per year, dependent on experience.

About Us:

Planet Fitness - Page/JAX Group prioritizes its members' needs and strives to create a supportive community that fosters success and well-being.



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