Guest Reception Specialist
2 weeks ago
ENVIRONMENT: SPORTS, AUTOMOBILES, AND BEVERAGES
COMPENSATION: $14 - $15 PER HOUR
We are seeking individuals with exceptional character to be part of our remarkable team.
If you possess high energy and a friendly demeanor, and are interested in working in a lively, secure, and family-oriented sports bar environment, we encourage you to consider this opportunity at The Trophy Bar.
POSITION SUMMARY:
- We are in search of a host or hostess to serve as the initial point of contact for our patrons.
- Your duties will include welcoming guests, providing accurate wait times, and guiding customers to their designated dining and bar areas. This role requires strong organizational and interpersonal skills to ensure our guests enjoy a positive dining experience from arrival to departure. Ultimately, your goal will be to deliver outstanding customer service and a delightful dining atmosphere.
KEY RESPONSIBILITIES:
- Greet guests upon arrival.
- Manage reservation systems.
- Guide customers to their assigned dining or bar areas.
- Distribute menus and introduce the serving staff.
- Coordinate with team members regarding available seating options.
- Maintain a tidy reception area.
- Attend to guests requiring special assistance (e.g., children, elderly).
- Handle incoming calls and respond to customer inquiries.
- Support staff as necessary.
ESSENTIAL SKILLS:
- Must be cheerful, sociable, and positive.
- Ability to stand or walk and remain focused and attentive for extended periods.
- Excellent verbal and interpersonal communication skills, both in person and over the phone.
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