IT Support Specialist

2 weeks ago


Greer, United States Merge IT LLC Full time
Job Summary

We are seeking a skilled IT Support Engineer to join our team at Merge IT LLC. As a key member of our team, you will provide technical support and services to our clients, ensuring seamless IT operations and exceptional customer experience.

Main Responsibilities
  • Provide technical assistance and troubleshooting for IT-related issues
  • Coordinate with small teams to deliver technical work packages
  • Document and report on work completed to ensure compliance with company procedures
  • Escalate issues and evaluate escalations to ensure customer demands are met
  • Provide customer service to internal and external customers
Requirements
  • Proven experience in IT Desktop Service environment
  • Ability to follow instructions and procedures
  • Excellent customer service skills
  • Organized approach to work
  • Basic literacy and numeracy skills
Why Choose Merge IT?

We are a team of talented professionals dedicated to delivering top-quality IT talent to our Fortune 100 clients. We value diversity and inclusivity, and we are committed to creating a positive work environment for all employees. If you are a motivated and skilled IT professional looking for a new challenge, we encourage you to apply.


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