**Restaurant Operations Manager**

6 days ago


West Nyack, New York, United States Buffalo Wild Wings Full time
About the Role

We are seeking a highly skilled and experienced Assistant General Manager to join our team at Buffalo Wild Wings. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Team Management: Train, develop, and retain a high-performing team of restaurant staff, including management and hourly employees.
  • Operations: Oversee the execution of restaurant operations, including food preparation, inventory management, and maintenance of a clean and safe environment.
  • Sales and Profitability: Develop and implement strategies to drive sales growth, manage food costs, and maintain profitability.
  • Guest Experience: Ensure that every guest has an exceptional dining experience, responding to feedback and concerns in a timely and professional manner.
  • Leadership: Provide guidance and support to team members, promoting a positive and inclusive work environment.
Requirements
  • Education: High school diploma or equivalent required; bachelor's degree preferred.
  • Experience: Minimum 3 years of management experience in the restaurant industry, with a proven track record of success.
  • Certifications: Food handlers and alcohol dispensing certifications required.
  • Skills: Excellent communication and leadership skills, with the ability to work effectively in a fast-paced environment.


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