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Restaurant Operations Manager

2 months ago

West Haverstraw, New York, United States Dunkin' Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for directing the overall operation of our restaurant, ensuring exceptional guest service, and driving sales and profitability.

Key Responsibilities
  • Leadership and Team Management
    • Direct and oversee a team of employees to deliver exceptional guest service
    • Foster a positive working environment through effective training, communication, and relationship building
  • Financial Management
    • Manage the financial performance of the store, including sales and profitability
  • Operational Excellence
    • Ensure the efficient operation of the restaurant, including inventory management and supply chain logistics
  • Customer Service
    • Provide exceptional customer service, ensuring a positive experience for all guests
Requirements
  • Previous managerial experience in the food service industry
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Financial literacy and analytical skills
  • Access to a vehicle and a valid driver's license
About Us

Dunkin' is a leading global bakery-cafe chain, serving high-quality coffee and baked goods to millions of customers every day. Our company is committed to providing a positive and supportive work environment for our employees, and we are seeking a talented and motivated Restaurant Operations Manager to join our team.