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**Assistant General Manager**

2 months ago

West Nyack, New York, United States Buffalo Wild Wings Full time
About the Role

We are seeking a highly skilled and experienced Assistant General Manager to join our team at Buffalo Wild Wings. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Team Management: Train, develop, and retain a high-performing team of restaurant staff, including management and hourly employees.
  • Operations: Oversee the management of restaurant operations, including inventory management, food cost control, and labor management.
  • Customer Service: Ensure that every customer has an exceptional dining experience, responding to guest feedback and concerns in a timely and professional manner.
  • Sales and Profitability: Develop and implement strategies to drive sales growth, manage food costs, and maintain profitability.
  • Leadership: Provide guidance and support to restaurant staff, promoting a positive and inclusive work environment.
Requirements
  • Education: High school diploma or equivalent required; bachelor's degree preferred.
  • Experience: Minimum 3 years of management experience in the restaurant industry; previous experience in a fast-paced, high-volume restaurant environment preferred.
  • Skills: Strong leadership and communication skills, with the ability to motivate and inspire a team; excellent customer service skills, with a focus on delivering exceptional guest experiences.
What We Offer

As a member of our team, you will have the opportunity to work in a fast-paced, dynamic environment, with a focus on delivering exceptional customer experiences and driving sales growth. We offer a competitive salary and benefits package, as well as opportunities for professional development and advancement.