Home Health Client Support Specialist

1 day ago


Gaithersburg, Maryland, United States BAYADA Home Health Care Full time
Job Title: Home Health Client Support Specialist

BAYADA Home Health Care is seeking a highly motivated and detail-oriented Home Health Client Support Specialist to join our team in Gaithersburg, MD.

Responsibilities:
  • Provide exceptional customer service and quality home care to clients and their families.
  • Manage coordination of client services and emergent scheduling issues.
  • Grow and manage your Client Services caseload while maintaining strong relationships with clients, referral sources, payors, and community organizations.
  • Develop and maintain effective communication with the team, including Clinical Managers and field employees.
  • Assist with office responsibilities, including running delegated operations and supporting the director with 1:1 meetings with team members.
  • Maintain effective fiscal management of your caseload by monitoring metrics and providing regular updates to the team.
Qualifications:
  • Bachelor's degree preferred.
  • Prior knowledge of/experience with Medicare and OASIS a plus.
  • Prior medical office or home care experience preferred.
  • Prior supervisory experience or office management required.
  • Demonstrated record of successfully taking on increased responsibility and achieving goals.
  • Ambition to grow and advance beyond current position.
  • Strong computer skills required, including electronic medical records.
  • Excellent communication and interpersonal skills.
Why Choose BAYADA?

BAYADA offers a comprehensive benefits package, including paid holidays, vacation, and sick leave, vision, dental, and medical health plans, employer-paid life insurance, 401(k) with company match, direct deposit, and employee assistance program.

We are an accredited, regulated, certified, and licensed home health care provider, committed to delivering high-quality care to our clients and their families.



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