Client Services Associate, Home Health

2 days ago


Gaithersburg, Maryland, United States BAYADA Home Health Care Full time
Job Title: Client Services Associate, Home Health

BAYADA Home Health Care is seeking a highly motivated and detail-oriented Client Services Associate to join our team in Montgomery County, MD.

About the Role:

This is an exciting opportunity to work in a dynamic and entrepreneurial environment, providing high-quality home health care to our clients. As a Client Services Associate, you will be responsible for managing client services, coordinating emergent scheduling issues, and building strong relationships with clients, referral sources, and community organizations.

Responsibilities:
  • Provide exceptional customer service and quality home care
  • Manage client services and emergent scheduling issues
  • Grow and manage your client caseload
  • Build lasting relationships with clients, referral sources, and community organizations
  • Develop strong relationships with the team
  • Assist with office responsibilities and delegated operations
  • Support the director with managing 1:1 meetings with team members
  • Maintain effective fiscal management of your caseload
Qualifications:
  • Bachelor's degree preferred
  • Prior knowledge of/experience with Medicare and OASIS a plus
  • Prior medical office or home care experience preferred
  • Prior supervisory experience or office management required
  • Demonstrated record of successfully taking on increased responsibility
  • Ambition to grow and advance beyond current position
  • Strong computer skills required (electronic medical record)
  • Excellent communication and interpersonal skills
Why Choose BAYADA?

BAYADA offers a comprehensive benefits package, including paid holidays, vacation, and sick leave, as well as a 401(k) plan with company match. We are an equal opportunity employer and welcome applications from diverse candidates.



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