Client Services Associate

24 hours ago


Gaithersburg, Maryland, United States BAYADA Home Health Care Full time
Job Title: Client Services Associate

BAYADA Home Health Care is seeking a highly skilled and compassionate Client Services Associate to join our team in Montgomery County, MD. As a key member of our home health care team, you will play a vital role in delivering exceptional care to our clients and their families.

Responsibilities:
  • Provide outstanding customer service and quality home care to our clients
  • Manage coordination of client services and emergent scheduling issues
  • Grow and manage your client caseload while maintaining a high level of quality and satisfaction
  • Build strong relationships with clients, referral sources, payors, and community organizations
  • Develop effective communication and collaboration with our team members
  • Assist with office responsibilities and delegated operations
  • Support the director with managing 1:1 meetings with team members
  • Maintain effective fiscal management of your caseload by monitoring key metrics
Qualifications:
  • Bachelor's degree preferred
  • Prior knowledge of/experience with Medicare and OASIS a plus
  • Prior medical office or home care experience preferred
  • Prior supervisory experience or office management required
  • Demonstrated record of successfully taking on increased responsibility and achieving goals
  • Ambition to grow and advance beyond current position
  • Strong computer skills required (electronic medical record)
  • Excellent communication and interpersonal skills
Why Choose BAYADA?
  • BAYADA offers the stability and structure of a national company with the values and culture of a family-owned business
  • Glassdoor Best Places to Work in 2018 and 2019
  • Forbes 2020 Best Places to Work for Women
  • Paid Weekly
  • Mon-Fri work hours
  • AMAZING culture
  • Strong employee values and recognition
  • Small team at a local office
  • Growth opportunities
  • BAYADA offers a comprehensive benefits plan that includes paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program
  • Competitive Pay range of $53k - $57k based on experience


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