Client Success Associate/Intake Specialist, Home Health

1 month ago


Gaithersburg, Maryland, United States BAYADA Home Health Care Full time
Job Summary

BAYADA Home Health Care is seeking a highly motivated and organized Client Success Associate/Intake Specialist to join our team in Gaithersburg, MD. As a key member of our Home Health Office, you will be responsible for providing exceptional customer service and quality home care to our clients.

Key Responsibilities
  • Manage client services and emergent scheduling issues
  • Grow and maintain a caseload of clients
  • Build strong relationships with clients, referral sources, payors, and community organizations
  • Develop effective communication with the team
  • Assist with office responsibilities and delegated operations
  • Support the director with managing 1:1 meetings with team members
  • Maintain effective fiscal management of your caseload
Qualifications
  • Bachelor's degree preferred
  • Prior knowledge of/experience with Medicare and OASIS a plus
  • Prior medical office or home care experience preferred
  • Prior supervisory experience or office management required
  • Demonstrated record of successfully taking on increased responsibility
  • Ambition to grow and advance beyond current position
  • Strong computer skills required
  • Excellent communication and interpersonal skills
Why Choose BAYADA?
  • BAYADA offers a stable and structured environment with a family-owned business culture
  • Glassdoor Best Places to Work in 2018 and 2019
  • Forbes 2020 Best Places to Work for Women
  • Paid weekly
  • Mon-Fri work hours
  • AMAZING culture
  • Strong employee values and recognition
  • Small team at a local office
  • Growth opportunities
  • BAYADA offers a comprehensive benefits plan


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