Client Success Associate/Intake Specialist, Home Health
1 month ago
BAYADA Home Health Care is seeking a highly motivated and organized Client Success Associate/Intake Specialist to join our team in Gaithersburg, MD. As a key member of our Home Health Office, you will be responsible for providing exceptional customer service and quality home care to our clients.
Key Responsibilities- Manage client services and emergent scheduling issues
- Grow and maintain a caseload of clients
- Build strong relationships with clients, referral sources, payors, and community organizations
- Develop effective communication with the team
- Assist with office responsibilities and delegated operations
- Support the director with managing 1:1 meetings with team members
- Maintain effective fiscal management of your caseload
- Bachelor's degree preferred
- Prior knowledge of/experience with Medicare and OASIS a plus
- Prior medical office or home care experience preferred
- Prior supervisory experience or office management required
- Demonstrated record of successfully taking on increased responsibility
- Ambition to grow and advance beyond current position
- Strong computer skills required
- Excellent communication and interpersonal skills
- BAYADA offers a stable and structured environment with a family-owned business culture
- Glassdoor Best Places to Work in 2018 and 2019
- Forbes 2020 Best Places to Work for Women
- Paid weekly
- Mon-Fri work hours
- AMAZING culture
- Strong employee values and recognition
- Small team at a local office
- Growth opportunities
- BAYADA offers a comprehensive benefits plan
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