Client Success Associate/Intake Specialist

10 hours ago


Gaithersburg, Maryland, United States BAYADA Home Health Care Full time
Job Title: Client Success Associate/Intake Specialist

BAYADA Home Health Care is seeking a highly motivated and detail-oriented Client Success Associate/Intake Specialist to join our team in Gaithersburg, MD.

Responsibilities:
  • Provide exceptional customer service and quality home care to our clients
  • Manage coordination of client services and emergent scheduling issues
  • Grow and maintain a caseload of clients while building strong relationships with referral sources, payors, and community organizations
  • Develop and maintain effective communication with the team and support director
  • Maintain fiscal management of caseload by monitoring metrics
Qualifications:
  • Bachelor's degree preferred
  • Prior knowledge of/experience with Medicare and OASIS a plus
  • Prior medical office or home care experience preferred
  • Prior supervisory experience or office management required
  • Demonstrated record of successfully taking on increased responsibility
  • Ambition to grow and advance beyond current position
  • Strong computer skills required (electronic medical record)
  • Excellent communication and interpersonal skills
Why Choose BAYADA?

BAYADA offers a comprehensive benefits package, including paid holidays, vacation, and sick leave, vision, dental, and medical health plans, employer-paid life insurance, 401(k) with company match, direct deposit, and employee assistance program.

Competitive pay range of $53k - $57k based on experience.



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