Front Desk Supervisor
2 weeks ago
Job Summary:
Hotel Equities is seeking a skilled Front Desk Supervisor to join our team at The Publisher Hotel in Fredericksburg, VA. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service, managing front desk operations, and leading a team of front desk staff.
Key Responsibilities:
Respond to guest inquiries and resolve issues in a professional and courteous manner
Supervise the front desk team to ensure excellent customer service and efficient operations
Train and develop front desk staff to improve their skills and knowledge
Maintain accurate records and reports, including guest information and front desk operations
Collaborate with other departments to ensure seamless guest experience
Requirements:
High school diploma or equivalent
Experience in hospitality or customer service
Strong communication and leadership skills
Ability to work in a fast-paced environment and adapt to changing situations
Basic computer skills and knowledge of hotel operations software
What We Offer:
Competitive salary and benefits package
Opportunities for career growth and professional development
Collaborative and dynamic work environment
Recognition and rewards for outstanding performance
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, please submit your application, including your resume and a cover letter, to [insert contact information].
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