Diagnostic Scheduling Coordinator

2 weeks ago

Rancho Cordova, California, United States ExamWorks Full time

Diagnostic Scheduling Coordinator Job Summary

We are seeking a highly organized and detail-oriented Diagnostic Scheduling Coordinator to join our team at ExamWorks. As a Diagnostic Scheduling Coordinator, you will be responsible for scheduling diagnostic testing, communicating with clients and physicians, and coordinating with the client to obtain required medical records.

Responsibilities:

  • Schedule examinations through IME Centric or office specific system database.
  • Schedule and confirm appointment dates and times with physicians' offices.
  • Communicate with clients regarding appointment scheduling, physician CV's, appointment changes, no shows, cancellations, and receipt of medical records and/or images.
  • Coordinate with the client to obtain required medical records prior to examination.
  • Handle and respond promptly to incoming calls, e-mails or faxes from physicians or clients requesting report status and/or information.
  • Provide support and/or coverage to satellite offices as needed.
  • Arrange lodging and/or transportation for out-of-town examinees, assists with directions, etc.
  • Process mail, deliveries and shipments as needed.
  • Participate in various educational and/or training activities as required.
  • Perform other duties as assigned.

Qualifications:

  • High school diploma or equivalent required.
  • Minimum of one year related experience; or equivalent combination of training and experience. Experience in a medical office preferred.
  • Ability to handle multiple phone lines with heavy call volume.
  • Ability to operate computer, fax, copier, scanner, and telephone.
  • Must be able to type a minimum of 35 W.P.M.
  • Must be able to multitask.
  • Ability to follow instructions and respond to upper management's directions accurately.
  • Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
  • Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
  • Must be able to work independently, prioritize work activities and use time efficiently.
  • Must be able to maintain confidentiality.

ExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers' compensation insurance coverages.

ExamWorks, LLC is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.

Equal Opportunity Employer - Minorities/Females/Disabled/Veterans

ExamWorks offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.

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