Shift Manager
5 days ago
This is a leadership role that requires a high level of responsibility and accountability. As a Shift Leader at Firehouse Subs - M and R Family Restaurants, you will be fully accountable for the profitable operation of a specific shift designated by the General Manager.
Key Responsibilities:- Compliance and Risk Management: Ensure the restaurant is in full compliance with all local, state, and federal regulations, including health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, and any other relevant regulations.
- Policy and Procedure Enforcement: Ensure knowledge, adherence, and enforcement of all Firehouse Subs Policies and Procedures.
- Profitability and Performance: Ensure the profitability of the business by operating shifts within established guidelines and requirements for food cost, labor, controllables, utilities, and sales growth.
- Leadership and Team Management: Provide leadership to the restaurant team to consistently meet standards of superior guest service, quality, and cleanliness while embracing the Firehouse Subs culture and mission and vision statements.
- Initiative and Coordination: Assist the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
- Employee Development: Participate in interviewing, hiring, training, and disciplining employees under the guidance of the GM.
- Reporting and Documentation: Ensure all required programs, reports, and legal documents are accurate, complete, and accomplished on schedule.
- Community Involvement: Actively participate in all Public Safety Foundation initiatives.
- Professional Representation: Represent Firehouse Subs in a professional, positive manner at all times.
- Communication: Communicate effectively to the GM/Owner any and all issues that may impact our business.
- Physical Demands: Able to work on their feet for up to 13 hours at a time and able to lift up to 50 lbs.
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