Front Desk Representative
6 hours ago
Be the Face of Red Roof
Job Summary
We are seeking a friendly and outgoing Front Desk Representative to join our team at Red Roof. As a key member of our front office team, you will be responsible for providing exceptional guest service, handling reservations, and ensuring a smooth stay for our guests.
Key Responsibilities
- Welcome guests and assist with check-in and check-out processes
- Take reservation requests and make adjustments as needed
- Work with hotel management and other team members to provide an excellent guest experience
- Use our front desk computer system to complete customer transactions and run reports
- Communicate with the housekeeping team to ensure room availability and guest satisfaction
Requirements
- High School Diploma or equivalent work experience
- 1-2 years of previous customer service experience
- Basic office skills, including math, cash handling, and computer skills
- Must be bilingual in English and Spanish
What We Offer
As a Front Desk Representative at Red Roof, you will have the opportunity to work in a fast-paced and dynamic environment, interact with guests from diverse backgrounds, and be part of a team that is passionate about delivering exceptional service.
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