Valet Operations Specialist

5 days ago


Portsmouth, New Hampshire, United States Disability Solutions Full time

We are seeking a dedicated and results-driven individual to join our team as a Lead Service Valet. In this role, you will be responsible for delivering exceptional customer service, leading a team of Service Valets, and ensuring the smooth operation of our service delivery process.

**Key Responsibilities:**

  • Provide exceptional customer service, responding promptly to resident inquiries and concerns
  • Supervise and train part-time associates (Service Valets), promoting a positive and productive work environment
  • Maintain accurate records, reporting any issues or incidents to the Area Leader
  • Collaborate with the Area Leader to develop and implement strategies to improve service delivery and efficiency
  • Participate in evening recruiting efforts, including referral generation and flyer distribution

**Requirements:** The ideal candidate will have excellent communication skills, a strong commitment to customer satisfaction, and a proven track record in customer service and team management. A valid driver's license, high school diploma, and flexibility to work a split schedule are also essential.

**Benefits:** We offer a comprehensive benefits package, including competitive compensation, opportunities for career advancement, and a supportive work environment. Our employees also enjoy the use of company-provided trucks and the option to get paid daily with the app DailyPay.


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