Lead Service Delivery Specialist
3 weeks ago
We are seeking a highly motivated and experienced Part Time Lead Service Valet to join our team. The successful candidate will work in conjunction with the Area Leader, assisting with managing the total service delivery for the district's apartment communities.
This includes providing direction and oversight for the part time associates (Service Valets) within the assigned district. Our ideal candidate is someone who can adapt to changing situations, prioritize tasks effectively, and maintain a strong focus on delivering exceptional customer service.
Key Responsibilities:
- Deliver on our "every door every night" business expectation and set the standard in delighting our residents.
- Assist Area Leader with training Service Valets.
- Spot-check Service Valets, focusing on safety, quality control, and productivity.
- Collect same night missed trash, walk/track problem properties.
- Communicate with Area Leader concerning delays, unsafe sites, accidents, and other maintenance problems.
- Provide waste and recycling collection coverage for understaffed properties within an assigned district.
- Document and report all property and resident non-compliance.
- Provide oversight of the nightly collection process during the Area Leader's days off.
- Assist with evening recruiting efforts which may include referral generation and flyer distribution.
- Provide candidates with a realistic job preview from the Service Valet perspective.
- Assist with presentations during team meetings.
- Assist the Area Leader with coordinating work schedules, evaluating job performance, and motivating Service Valets.
- Provide leadership for the Service Valets in the areas of safety and training.
About You:
- The option to get paid daily with the app DailyPay.
- Company truck provided.
- Stay active and fit while enjoying the outdoors, this job doubles as a workout.
- Opportunities for career advancement: As an essential business experiencing continuous growth, consistent pay, and exciting prospects for career progression within our dynamic team.
- Employee referral bonus program.
- Earn rewards through our recognition program.
- Tuition reimbursement.
Salary Information:
The estimated annual salary for this position is $41,600, based on a 20-hour workweek at $20 per hour.
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